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i just don't know what to do anymore.. :(
Run the game without EAC. Check if that works. Our server has EAC disabled and we've never had any issues with connections.
Done that, reinstalled, cleared DNS, done a lot of fixes that seem to not work. Thanks for the suggestion, might help someone else at least.
Validated file integrity and was missing a file
Reinstalled whole game
Set Server visibility to public
Changed server password
So... just for science we just changed the server password... and that was enough. *shrugs*