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Hey,
I am 99% this isnt to do with your internet or theirs, i thinks its an issue with the game.
If your ping shows as like ~10000 then it just means that it cant send the package so the ping should really be N/A
Basically its an issue with the game and not your connection
Good thing you left a 1% margin of error. As I am 100% sure you are wrong.
It's a known issue with 7D. It happens when one player sets a MP game and I remember reading about it, it's supposed to be fixable and there are some different approaches