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loufiri Jan 28 @ 4:53pm
Battleeye generic error
Hello,

since I updated my windows, I can't launch anymore the game.
I'm blocked on Battleye Generic error.
Did everything I found on internet but didn't succeed...
Do you have any clues ?

Thanks
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Showing 1-15 of 18 comments
LtCOL.Ghost Jan 28 @ 5:04pm 
what was the windows update?
#1
loufiri Jan 28 @ 9:21pm 
Originally posted by LtCOL.Ghost:
what was the windows update?
it was just the update to the new version 24H2 for windows 11
#2
LtCOL.Ghost Jan 29 @ 8:27am 
Originally posted by loufiri:
Originally posted by LtCOL.Ghost:
what was the windows update?
it was just the update to the new version 24H2 for windows 11
roll back the driver update for 24H2 you have 10 days from installing it. once you do that you will be able to play as normal. it is a known issue that 24H2 has issues with games running Easy Anti Cheat, since war thunder has switched to battleye it may still be having issues with old files from EAC. you may have to adjust some settings and display resolution settings after the roll back.

you can find the option to roll back the driver in windows update > advanced options > recovery.
#3
KnightoftheAbyss Jan 29 @ 2:00pm 
https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#263msgdesc
#4
loufiri Jan 30 @ 8:08am 
Thans a lot
#5
loufiri Feb 1 @ 8:20am 
well not able to roll back, we will wait the fix :(
#6
Maki Nishikino Feb 1 @ 9:23am 
I don't think 24H2 is the problem. I'm using it myself and haven't had any issues.
Last edited by Maki Nishikino; Feb 1 @ 9:24am
#7
loufiri Feb 1 @ 1:28pm 
I don't have an idea, I just did the update and looked at my firewall... It seems everything is fine from this side
#8
KnightoftheAbyss Feb 1 @ 5:15pm 
What is the actual error that you get? In its entirety please.
#9
LtCOL.Ghost Feb 1 @ 8:10pm 
Originally posted by Maki Nishikino:
I don't think 24H2 is the problem. I'm using it myself and haven't had any issues.
not everyone has the issue with the update, yet the update fix has been in the works for 6 months or so and enough report issues including myself where the only option was to roll back and wait. when i had the issue and did roll back the driver i was able to play as normal.
#10
loufiri Feb 12 @ 12:22pm 
Originally posted by KnightoftheAbyss:
What is the actual error that you get? In its entirety please.
sorry didn't saw your message
:
21:22:01: Démarrage du service BattlEye...
21:22:04: Mise à jour...
21:22:04: Échec de l'initialisation du service BattlEye : Generic Error.
#11
KnightoftheAbyss Feb 12 @ 1:27pm 
Thanks for that. BattlEye is failing to load for some reason.

Try this first and we will see how it goes.

Can you please first try the options indicated in the Knowledge base and see if these fix the issue.

https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

Can you please run the game with an account that has Admin privileges on the machine.

Thanks
#12
loufiri Feb 12 @ 1:48pm 
Done, still not working :/
#13
KnightoftheAbyss Feb 13 @ 11:48pm 
Hi,
Can you please first try the options below and see if these fix the issue.

Please update Windows as indicated by both AMD and NVIDIA FIRST. As indicated at their sites - then:

https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

If this does not correct the issue, please do the following.

Can you please remove the current graphics driver(s) using DDU (or similar). https://www.wagnardsoft.com/

Please ensure that you follow the instructions and use Safe Mode.

Then re-install/install the latest driver(s) and re-test.

We need the game version, screenshots(taken using the in game screenshot function and please do not change the filenames), Replay's(both client and server), clog, & dxdiag.
Please ensure all custom content is removed first and that you are running a 'vanilla' version of the game.

Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections.
Whilst one small video is fine, multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.

Can you also provide the steps to replicate the issue.

If the above does not correct the issue then please report it to the Technical Forum here https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.
In order to investigate issues thoroughly we need ALL the files asked for.

Thanks
#14
loufiri Feb 15 @ 12:05pm 
Originally posted by KnightoftheAbyss:
Hi,
Can you please first try the options below and see if these fix the issue.

Please update Windows as indicated by both AMD and NVIDIA FIRST. As indicated at their sites - then:

https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

If this does not correct the issue, please do the following.

Can you please remove the current graphics driver(s) using DDU (or similar). https://www.wagnardsoft.com/

Please ensure that you follow the instructions and use Safe Mode.

Then re-install/install the latest driver(s) and re-test.

We need the game version, screenshots(taken using the in game screenshot function and please do not change the filenames), Replay's(both client and server), clog, & dxdiag.
Please ensure all custom content is removed first and that you are running a 'vanilla' version of the game.

Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections.
Whilst one small video is fine, multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.

Can you also provide the steps to replicate the issue.

If the above does not correct the issue then please report it to the Technical Forum here https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.
In order to investigate issues thoroughly we need ALL the files asked for.

Thanks

Thanks for your answer,
I did all and it still don't work, however I can't launch the game so i'm not able to the screenshot ingame.
#15
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War Thunder > Technical Problems/Advice > Topic Details
Date Posted: Jan 28 @ 4:53pm
Posts: 18

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