Full Ultra HQ - Missing Models - Freeze after battle

[Le Bino]

If playing for at least 3 battles in-game the models revert to low grade ones (no details on them) and when i exit the battle the loading screen just stays on forever, need to task manager to crash the game.

This happens since the update. I am using DirectX 11 still, this started happening when i tried the DirectX 12 update.

Already validated the files, deleted and re-downloaded the clients.

I don't know if the problem is the Steam saying that i have 57 Gb used by War Thunder but the Launcher saying that i use 119 Gb.

[KnightoftheAbyss]

Hi,
Can you please first try the options below and see if these fix the issue.

Please update Windows as indicated by both AMD and NVIDIA FIRST. As indicated at their sites - then:

https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

If this does not correct the issue, please do the following.

Can you please remove the current graphics driver(s) using DDU (or similar). https://www.wagnardsoft.com/

Please ensure that you follow the instructions and use Safe Mode.

Then re-install/install the latest driver(s) and re-test.

We need the game version, screenshots(taken using the in game screenshot function and please do not change the filenames), Replay's(both client and server), clog, & dxdiag.
Please ensure all custom content is removed first and that you are running a 'vanilla' version of the game.

Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections.
Whilst one small video is fine, multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.

Can you also provide the steps to replicate the issue.

If the above does not correct the issue then please report it to the Technical Forum here https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.
In order to investigate issues thoroughly we need ALL the files asked for.

Thanks

[Le Bino]

I will delete the cache and reinstall the game via steam. After that i will re-download the full HQ Client and test it. Will take in account the KB article you provided.

[Le Bino]

After reinstalling the game, deleting the cache and using ONLY DX 11 the problem was fixed. I believe that the DX 12 and raytracing corrupted some files. (I have a 4090 so no problem on using raytracing on my side).