Game won't start up... It's been weeks

[bitsoda]

A couple of weeks ago when I tried starting up War Thunder, the app card appeared in the center of my screen but it just sat like that for 15 minutes before me giving up and trying to close it down. All that happened when I hit stop was that steam changed its status to "stopping..." and never actually stopped. I only stopped it by restarting my computer, not even restarting steam fixed it.

Anyways, I looked at the discussion posts and saw one thread already so I figured this was being patched, but evidently it is not as here I am. Anyone else having this problem? Does anyone know of any fix?

[Sparta]

I have the same issue. Try this out This won't fix the problem but it should help get around it. What I ended up doing was using the manual launch to launch the game. Then used my steam login to play. You won't be able to use the steam overlay but you should be play. As for steam not stopping the game, the way I learned to stop that was to exit steam. Come back in and tell it to stop again. After doing that it should stop. I've heard for some people they had resort to restarting their systems to get it to stop.

As for the issue. It seems quite a few people have it. Not sure what exactly the problem is here.

[Dmitriy_Razor]

same

[KnightoftheAbyss]

Hi,
Can you please first try the options indicated in the Knowledge base and see if these fix the issue.

https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

Can you please run the game with an account that has Admin privileges on the machine.

Thanks

[GirthQQuakes]

KnightoftheAbyss, has anyone actually had their issues solved using those methods?

Everyone I've seen in the steam forums here says none of that works, except maybe as a temporary work around to launch the game once.

If the recommended fixes do not work, should they continue to be recommended?

[Dmitriy_Razor]

Originally posted by GirthQQuakes:

KnightoftheAbyss, has anyone actually had their issues solved using those methods?

Everyone I've seen in the steam forums here says none of that works, except maybe as a temporary work around to launch the game once.

If the recommended fixes do not work, should they continue to be recommended?

He's just a bot

[CaptSadBoi]

same here

[󠀡󠀡󠀡⁧⁧Myrkkysieni]

You can try starting aces.exe directly from the game folder, worked for me.
Be sure to launch the right exe for your os, 64 or 32 bit.

[silvercommander09]

I thought I was the only one with this problem and it happened like 3 days ago

[Kraium]

Originally posted by Sparta:

I have the same issue. Try this out This won't fix the problem but it should help get around it. What I ended up doing was using the manual launch to launch the game. Then used my steam login to play. You won't be able to use the steam overlay but you should be play. As for steam not stopping the game, the way I learned to stop that was to exit steam. Come back in and tell it to stop again. After doing that it should stop. I've heard for some people they had resort to restarting their systems to get it to stop.

As for the issue. It seems quite a few people have it. Not sure what exactly the problem is here.

I use the same method, but sometimes I'm getting lucky and somehow War Thunder will start properly. However, it's not running perfect, I got lags and fps drops and when I change for example daily missions, it's like almost freezed and it's taking longer to load

[Dmitriy_Razor]

ctrl+shift+esc - details tab, process "aces.exe" stop the process tree and run the game until it starts, if need the game to work through steam as it should with all overlays and etc.
There's no other way to stop this miracle, except by restarting the system.

[KnightoftheAbyss]

Originally posted by Dmitriy_Razor:

Originally posted by GirthQQuakes:

KnightoftheAbyss, has anyone actually had their issues solved using those methods?

Everyone I've seen in the steam forums here says none of that works, except maybe as a temporary work around to launch the game once.

If the recommended fixes do not work, should they continue to be recommended?

He's just a bot

"He" is NOT a bot. He's a living, breathing human being. Who has worked in IT for 35+ years! Where some of this stuff comes from I really do not know. Actually, that's not entirely true. I have a strong suspicion where some of this tripe comes from, it probably starts with the letter "R"! Some people's imagination seem to be their reality!

And yes, using the admin fixed it for a lot of people. Just read the threads.
https://steamcommunity.com/app/236390/discussions/4/603024075879685223/

For those who still have an issue, please stop chatting here, AND actually make a report with all the files. Because we cannot replicate this by many people! We NEED YOUR FILES etc to look at.

Can you please first try the options below and see if these fix the issue.

Please update Windows as indicated by both AMD and NVIDIA FIRST. As indicated at their sites - then:

https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

If this does not correct the issue, please do the following.

Can you please remove the current graphics driver(s) using DDU (or similar). https://www.wagnardsoft.com/

Please ensure that you follow the instructions and use Safe Mode.

Then re-install/install the latest driver(s) and re-test.

We need the game version, screenshots(taken using the in game screenshot function and please do not change the filenames), Replay's(both client and server), clog, & dxdiag.
Please ensure all custom content is removed first and that you are running a 'vanilla' version of the game.

Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections.
Whilst one small video is fine, multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.

Can you also provide the steps to replicate the issue.

If the above does not correct the issue then please report it to the Technical Forum here https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.
In order to investigate issues thoroughly we need ALL the files asked for.

Thanks

[Dmitriy_Razor]

Originally posted by KnightoftheAbyss:

Originally posted by Dmitriy_Razor:

He's just a bot

"He" is NOT a bot. He's a living, breathing human being. Who has worked in IT for 35+ years! Where some of this stuff comes from I really do not know. Actually, that's not entirely true. I have a strong suspicion where some of this tripe comes from, it probably starts with the letter "R"! Some people's imagination seem to be their reality!

And yes, using the admin fixed it for a lot of people. Just read the threads.
https://steamcommunity.com/app/236390/discussions/4/603024075879685223/

For those who still have an issue, please stop chatting here, AND actually make a report with all the files. Because we cannot replicate this by many people! We NEED YOUR FILES etc to look at.

Can you please first try the options below and see if these fix the issue.

Please update Windows as indicated by both AMD and NVIDIA FIRST. As indicated at their sites - then:

https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

If this does not correct the issue, please do the following.

Can you please remove the current graphics driver(s) using DDU (or similar). https://www.wagnardsoft.com/

Please ensure that you follow the instructions and use Safe Mode.

Then re-install/install the latest driver(s) and re-test.

We need the game version, screenshots(taken using the in game screenshot function and please do not change the filenames), Replay's(both client and server), clog, & dxdiag.
Please ensure all custom content is removed first and that you are running a 'vanilla' version of the game.

Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections.
Whilst one small video is fine, multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.

Can you also provide the steps to replicate the issue.

If the above does not correct the issue then please report it to the Technical Forum here https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.
In order to investigate issues thoroughly we need ALL the files asked for.

Thanks

You're not IT guy, you're just a moderator who spams template answers like a bot that any schoolboy can find on the internet, and any gamer knows about simple things like running a program with administrator rights or updating drivers and etc. The game runs without Steam, the process “aces.exe” does not respond only if you try to run the game through Steam directly without the Gaijin launcher, it began after the addition of a new anti-cheat system and the problem is technically in this, not directly because of it, but related in the form of consequential problems. Now this problem can be solved by temporary crutches as I described above, but this is already the work of real IT, not imaginary who are actually just moderators who are spamming the same type of text. I say this as IT guy.

1337

[KnightoftheAbyss]

You are wrong. Just simply wrong. Not only am I really an IT professional. I have Guest Lectured at University to IT students on the subject. Have you? I have the respect of my peers. Something you appear to never have had.

aces.exe does indeed 'not respond'. That is because the new executable is now aces_BE.exe. An IT person worth their salt would have seen the change. There is a reason you should not run the game, via the launcher when using Steam. Otherwise, we would launch it that way! What a shock!

And yes I have been a Senior Technical Moderator for Gaijin for over a decade! Many here actually have been around long enough to know this. Not arrogantly ranting and stating people are not who they are. In fact, Gaijin have my RESUME. Why don't you send them yours.

Actually, the reason I use cut and paste is so I can answer all the questions in the time I have available. If you only want me to answer 1 or 2 questions, while I type the same thing longhand. I can do that. But I suspect many people will be disappointed somewhat to wait 3-4 weeks for a response. You do know that much of the information I 'cut and paste' is actually already in the forum?!! It's in the PINNED topics that many cannot read.

Or I need to convey to people to return their machine to a "KNOWN BASELINE" You may know this, but many others do not! Thus we 'strangely' ask them to follow those basic troubleshooting steps. About 30% doing just that will fix the issue! Unlike you, we have the stats!

So conveying this amount of information via cut and paste is far more efficient and an effective use of time. Longhand would not improve things. Except give those who never have really contemplated much about what they say, or the ramifications of their idiotic, clueless ideas. But that's life.

I started on DOS 3.1 and an 8086 was my first machine. I built it myself! So your uninformed 'opinion' could not be more wrong. I have even worked on 'real' aircraft simulators. Maybe there has been a reason Gaijin is happy to have me on their team. You think?? !!!!

IF you don't believe what I have written. Contact Smin1080 the Gaijin Technical Community Manager. He will confirm all the above. I have worked with the Developers of this game for many years.

[Dmitriy_Razor]

Originally posted by KnightoftheAbyss:

You are wrong. Just simply wrong. Not only am I really an IT professional. I have Guest Lectured at University to IT students on the subject. Have you? I have the respect of my peers. Something you appear to never have had.

aces.exe does indeed 'not respond'. That is because the new executable is now aces_BE.exe. An IT person worth their salt would have seen the change. There is a reason you should not run the game, via the launcher when using Steam. Otherwise, we would launch it that way! What a shock!

And yes I have been a Senior Technical Moderator for Gaijin for over a decade! Many here actually have been around long enough to know this. Not arrogantly ranting and stating people are not who they are. In fact, Gaijin have my RESUME. Why don't you send them yours.

Actually, the reason I use cut and paste is so I can answer all the questions in the time I have available. If you only want me to answer 1 or 2 questions, while I type the same thing longhand. I can do that. But I suspect many people will be disappointed somewhat to wait 3-4 weeks for a response. You do know that much of the information I 'cut and paste' is actually already in the forum?!! It's in the PINNED topics that many cannot read.

Or I need to convey to people to return their machine to a "KNOWN BASELINE" You may know this, but many others do not! Thus we 'strangely' ask them to follow those basic troubleshooting steps. About 30% doing just that will fix the issue! Unlike you, we have the stats!

So conveying this amount of information via cut and paste is far more efficient and an effective use of time. Longhand would not improve things. Except give those who never have really contemplated much about what they say, or the ramifications of their idiotic, clueless ideas. But that's life.

I started on DOS 3.1 and an 8086 was my first machine. I built it myself! So your uninformed 'opinion' could not be more wrong. I have even worked on 'real' aircraft simulators. Maybe there has been a reason Gaijin is happy to have me on their team. You think?? !!!!

IF you don't believe what I have written. Contact Smin1080 the Gaijin Technical Community Manager. He will confirm all the above. I have worked with the Developers of this game for many years.

Wonderful I also have education and experience in IT and I also apply my knowledge both in computer technique and automotive electronics, but let's not measure each other with our "devices"... And there is no need to talk about it, because this fact is confirmed by deeds, not words. Or is it not so where you studied and worked?
Only now it's really noticeable that you sound like a human being and not a machine. Perhaps routine business is squeezing the juices out of you and that's why you use templates.
Regarding the error with “aces.exe”, I noticed that this is not the only process that runs with the game and that's why I say that you need to terminate the process tree and not just one specific one.
As the owner of this problem I'm talking about what I noticed and how it can be temporarily fixed ugly, just for the sake of the game was Steam overlay and counted achievements and game time, no more.

[KnightoftheAbyss]

Please make a report. In the correct place. Which is NOT here! Please also read the Pinned topics at the beginning of the forum.