Graphic driver hung and restarted

[Moeka China]

everytime i play, there's a moment when my game freeze and than blackout for a while. it makes the game unplayable. What should i do?

[Legion]

I've also had the exact same issue in the past and no matter what I did it wouldn't stop happening till it just randomly stopped happening altogether with me doing nothing new to try and fix it, prob a issue with the game itself? I'd at least give your drivers a full fresh install just incase its the problem eg, use DDU[www.guru3d.com] to fully wipe them and then re-install them.

[KBW]

If you have Nvidia, all of their recent drivers are very unstable. Due to some 50 series cards being damaged by over-voltage when under sudden load, Nvidia configured all their newest drivers to throttle voltages for all cards, resulting in major performance issues, like hangs. One of their drivers actually corrupted on my end and forced me to wipe my PC. Revert to 566.36 to solve your issue.

[Legion]

Originally posted by KBW:

all of their recent drivers are very unstable. Due to some 50 series cards being damaged by over-voltage when under sudden load, Nvidia configured all their newest drivers to throttle voltages for all cards, resulting in major performance issues, like hangs.

I heard that the 5k series GPU's where having issue but not like that ..yikes. I'm on the latest Nvidia drivers and everything seems to be running just as well as it always has (3080) or it at least seems to be lol.

[Moeka China]

Originally posted by KBW:

If you have Nvidia, all of their recent drivers are very unstable. Due to some 50 series cards being damaged by over-voltage when under sudden load, Nvidia configured all their newest drivers to throttle voltages for all cards, resulting in major performance issues, like hangs. One of their drivers actually corrupted on my end and forced me to wipe my PC. Revert to 566.36 to solve your issue.

i do what you advice, but the problem still there.

[KnightoftheAbyss]

Hi,
Can you please first try the options below and see if these fix the issue.

Please update Windows as indicated by both AMD and NVIDIA FIRST. As indicated at their sites - then:

https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

If this does not correct the issue, please do the following.

Can you please remove the current graphics driver(s) using DDU (or similar). https://www.wagnardsoft.com/

Please ensure that you follow the instructions and use Safe Mode.

Then re-install/install the latest driver(s) and re-test.

We need the game version, screenshots(taken using the in game screenshot function and please do not change the filenames), Replay's(both client and server), clog, & dxdiag.
Please ensure all custom content is removed first and that you are running a 'vanilla' version of the game.

Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections.
Whilst one small video is fine, multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.

Can you also provide the steps to replicate the issue.

If the above does not correct the issue then please report it to the Technical Forum here https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.
In order to investigate issues thoroughly we need ALL the files asked for.

Thanks

[Moeka China]

Originally posted by KnightoftheAbyss:

Hi,
Can you please first try the options below and see if these fix the issue.

Please update Windows as indicated by both AMD and NVIDIA FIRST. As indicated at their sites - then:

https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

If this does not correct the issue, please do the following.

Can you please remove the current graphics driver(s) using DDU (or similar). https://www.wagnardsoft.com/

Please ensure that you follow the instructions and use Safe Mode.

Then re-install/install the latest driver(s) and re-test.

We need the game version, screenshots(taken using the in game screenshot function and please do not change the filenames), Replay's(both client and server), clog, & dxdiag.
Please ensure all custom content is removed first and that you are running a 'vanilla' version of the game.

Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections.
Whilst one small video is fine, multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.

Can you also provide the steps to replicate the issue.

If the above does not correct the issue then please report it to the Technical Forum here https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.
In order to investigate issues thoroughly we need ALL the files asked for.

Thanks

I do the DDU things, but the problem is still there, but, it hapend less often compare to before the DDU. What should i do next?

[Moeka China]

nvm, it getting worse

[KnightoftheAbyss]

It tells you what to do in the post I made. If the basic changes do not fix the issue then report it to the correct forum(not here). Reports HAVE TO be made in the Community Based Reporter forum.

[xMystic_Bulletx]

Do you have ray tracing enabled?
I had this exact issue and disabling all forms of ray tracing fixed the issue.