Full freezing with recents updates

[Dooum]

The game just randomly freeze in tank battle indefinitely.
This occure since the recents updates , i have to close the game with the task manager but my PC run slow on games after that.

I have no perf usage problem since they'r all below 30%~

[KnightoftheAbyss]

What sort of connection are you using?

[Dooum]

Originally posted by KnightoftheAbyss:

What sort of connection are you using?

I dont think that have anything to do but i'm Fiber wired

[z__frog__z]

same problem here
fiber wired connection

[KnightoftheAbyss]

As has been previously mentioned many times. Whilst from time to time there can be issues with specific situations, maps etc. The vast majority of times, when we investigate these issues it comes down to the connection. War Thunder is an MMO. It also not like other 'health bar' MMO's. In WT the angles, velocity, penetration capacity, armour resistance, type of armour, shell used, control of ATGM's, movement of vehicles etc are all modelled in 'real time'. This results in much larger data transfers back and forth between the client and the game servers than many other games.

Whilst this issue certainly exists for some. It is NOT universal. We are all running the same code and game. So claims that it is the 'game at fault' are often over stated, with no actual evidence to support these conclusions. With what I have stated in mind, however we DO investigate all reported instances of this issue. Very often, we cannot replicate the issue. I would point out as well, that about 65% of the time we cannot replicate issues presented in reports!
When we investigate we ask for certain things to be carried out so we have extensive information on the connection and game performance etc.

Can you please stop any other external applications that use bandwidth. ie: social media, streaming platforms like YouTube, Discord or similar. Have only War Thunder running. Try to use a cable connection to your machine and not a wi-fi connection. Wi-fi connections are shared by all in the household/unit complex etc. There is only so much bandwidth and that bandwidth is 'sliced' into bits for each user. Do not use a VPN connection.

Can you please first try the options below and see if these fix the issue.

Please update Windows as indicated by both AMD and NVIDIA FIRST. As indicated at their sites - then:
Please read the Knowledge Base on making a report.
https://wiki.warthunder.com/tag/knowledgebase
Please clear the cache, verify the files and remove all custom content.

If this does not correct the issue, please do the following.

Can you please remove the current graphics driver(s) using DDU (or similar). https://www.wagnardsoft.com/

Please ensure that you follow the instructions and use Safe Mode.

Then re-install/install the latest driver(s) and re-test.

In order to investigate issues thoroughly we need ALL the files asked for. We need the game version, relevant screenshots(Taken using the in game screenshot function and please do not change the filenames. Please take screenshot at the time the event occurs) Replay's(both client and server - if available), clog, and Dxdiag.

If you are experiencing FPS drops or other performance problems, it is necessary to create a performance log.

To create such a log you will need to start the game, enter a battle and press left ALT+F11 to enable, or disable the log recording. At the moment of performance drop you will need to mark the time in the log by a single press of the F11 button.
After that in the folder with logs “Folder with game.game_logs\” will appear a file with the extension .dap, which should be attached to the report. Please run the Profiler tool - (Alt+F11), spikes are created in the spikes-date_time.dap; pressing F11 creates - ring-datetime.dap

Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections. Whilst one small video is fine. Multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.

Can you then please report it here > Technical Forum https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.

Thanks

[Dooum]

I'm pretty sure Battleye is the problem since it started when it was applyied

[ComradeTony]

Same issues here. Definitely not connection based.

[z__frog__z]

Originally posted by ComradeTony:

Same issues here. Definitely not connection based.

reminds the old time of freeze server on old call of duty , when cheaters ued this trick lol

off topic
adding the freeze , since last update , there's more and more drop fps

to be clear , before the last update ,
game running without any issues , steaday fps , nice connection , no freeze

i'm monotoring my pc
all fines on my side , both Ram , gpu ,and cpu

[PredDK]

Same problem, it might be a driver issue so updating nvidia driver now 572.47

[aburlimann]

Originally posted by PredDK:

Same problem, it might be a driver issue so updating nvidia driver now 572.47

This did not fix the issue for me

[KnightoftheAbyss]

I am running the latest NVIDIA driver without issue.

[Vulcan]

I appreciate that we're looking into this, I've updated all drivers, integrity of the game etc, still occurring. Again only has happened after the recent updates.