Random freezing/stuttering when in-game

[MrWhite]

After the latest patch, and exclusively so, every time I've tried to play War Thunder has ended in severe freezing of my game client.
In-hanger and while loading are still as normal, but as soon as I enter a game with other vehicles in it (whether custom battle, test drive, or a multiplayer match), I experience a whole-client freeze lasting anywhere from 1 to 4 or 5 seconds, at which time I am teleported to where I would have moved in the time I was frozen.
In multiplayer matches, the freezing happens on cue: when new player vehicles enter view, when player vehicles are destroyed, and when player vehicles are spawned. This became evident while watching the kill feed, noticing that it would tick up immediately following every freeze, with multiple kills resulting in longer freezes.
I have tried disabling my VPN and updating my video drivers, but nothing seems to be fixing this. I'm running Windows 10, with an RX580 and a Ryzen 1600x. Game ran fine right up until a few hours before the most recent patch.

[KnightoftheAbyss]

Do not use a VPN with War Thunder.

Can you please stop any other external applications that use bandwidth. ie: social media, streaming platforms like YouTube, Discord or similar. Have only War Thunder running.
Can you please first try the options below and see if these fix the issue.

Please update Windows as indicated by both AMD and NVIDIA FIRST. As indicated at their sites - then:
Please read the Knowledge Base on making a report.
https://wiki.warthunder.com/index.php?title=Knowledgebase&oldid=164658
Please clear the cache, verify the files and remove all custom content.

If this does not correct the issue, please do the following.

Can you please remove the current graphics driver(s) using DDU (or similar). https://www.wagnardsoft.com/

Please ensure that you follow the instructions and use Safe Mode.

Then re-install/install the latest driver(s) and re-test.

In order to investigate issues thoroughly we need ALL the files asked for. We need the game version, Relevant screenshots(Taken using the in game screenshot function and please do not change the filenames. Please take screenshot(s) at the time the event occurs)
Replay's(both client and server - if available), clog, and Dxdiag.

If you are experiencing FPS drops or other performance problems, it is necessary to create a performance log.
To create such a log you will need to start the game, enter a battle and press left ALT+F11 to enable, or disable the log recording. At the moment of performance drop you will need to mark the time in the log by a single press of the F11 button.
After that in the folder with logs “Folder with game.game_logs\” will appear a file with the extension .dap, which should be attached to the report. Please run the Profiler tool - (Alt+F11), spikes are created in the spikes-date_time.dap; pressing F11 creates - ring-datetime.dap

Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections.
Whilst one small video is fine. Multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.

Please provide the steps to replicate the issue

Can you please report it here > Technical Forum https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.

[MrWhite]

Thank you - updating drivers & clearing cache seems to hafve remedied the problem! I'll have to try that next time. Thanks for the help Knightoftheabyss

[KnightoftheAbyss]

No problem. Happy hunting