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Can you please first try the options below and see if these fix the issue.
Have you restarted your client?
https://forum.warthunder.com/index.php?/topic/528630-what-is-the-cache-and-how-do-you-clear-it/
https://forum.warthunder.com/index.php?/topic/528632-what-is-game-integrity-and-how-do-you-verify-it/
https://forum.warthunder.com/index.php?/topic/528666-what-is-custom-content-and-how-do-you-disable-it/
If not, please report it here https://community.gaijin.net/issues/p/warthunder Select your Operating system etc. Or you can report it from the game under the Community tab in the hangar.
Please ensure that you provide ALL the information asked for.
https://forum.warthunder.com/index.php?/topic/532015-gameplay-instructions-and-help/
Knowledge Base FYI
Can you please provide the relevant files asked for in the guidelines.
https://forum.warthunder.com/index.php?/topic/535290-how-do-you-find-the-game-version/
https://forum.warthunder.com/index.php?/topic/528636-how-do-you-take-screenshots-using-the-in-game-functionality/
https://forum.warthunder.com/index.php?/topic/344353-replays-what-is-the-difference-and-how-do-you-find-them/
https://forum.warthunder.com/index.php?/topic/493057-what-is-a-client-log-clog-and-how-do-you-obtain-it/
https://forum.warthunder.com/index.php?/topic/493059-what-is-a-dxdiag-log-and-how-do-you-obtain-it/
https://forum.warthunder.com/index.php?/topic/528666-what-is-custom-content-and-how-do-you-disable-it/
Video's can be useful, but they DO NOT negate the need for the replay files. Can you please mount video's on a streaming site. Most of the Technical Moderation team are volunteers. If we were to download every video, in each report, most of us would exceed our monthly ISP download levels and either end up losing, or paying extra for our connections.
Whilst one small video is fine, multiple large videos could quickly become an issue given the number of reports that we handle. Your consideration with this issue is appreciated.