War Thunder

War Thunder

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flat_Lander1 27 JUN 2023 a las 4:18 p. m.
Buying from Gaijin store
There is still no way to buy something from gaijin store from Belarus all of the payment methods just give errors
How is this still a thing for a "supposedly Russian" company to have no way to give them money if you are from CIS region
Publicado originalmente por magazine2:
Publicado originalmente por flat_Lander1:
Publicado originalmente por magazine2:

What payment methods is having this error and what is the error that it gives?
Payments with cards give error that card is not supported or payment via this method is unavailable (Visa nor Mir cards) and other methods that are specifically made for Belarus gives error Xsolla 3001
Also mobile payment gives 1066 error
https://imgur.com/a/M2yeBVS
and those are the methods i have but none of them works https://imgur.com/a/Z2tose7
I tried opening support ticket before but support said to go the Xsolla support and that leads nowhere because everyone said everything is fine and they kept sending me to one another

It looks like your mobile provider doesn't support mobile payments, and we also unable to process card payments through your card. That is all the info I can give, you need to ask our support for more details about it, please:

https://support.gaijin.net/hc/en-us
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magazine2  [desarrollador] 28 JUN 2023 a las 12:27 a. m. 
Hi, are you trying to buy something through the Steam store browser on the Gaijin Store?
flat_Lander1 28 JUN 2023 a las 12:32 a. m. 
Publicado originalmente por magazine2:
Hi, are you trying to buy something through the Steam store browser on the Gaijin Store?
Through the gaijin store (on the website)
Steam store has way higher prices for some reason
Última edición por flat_Lander1; 28 JUN 2023 a las 12:32 a. m.
magazine2  [desarrollador] 28 JUN 2023 a las 12:56 a. m. 
Publicado originalmente por flat_Lander1:
Publicado originalmente por magazine2:
Hi, are you trying to buy something through the Steam store browser on the Gaijin Store?
Through the gaijin store (on the website)
Steam store has way higher prices for some reason

What payment methods is having this error and what is the error that it gives?
flat_Lander1 28 JUN 2023 a las 1:35 a. m. 
Publicado originalmente por magazine2:
Publicado originalmente por flat_Lander1:
Through the gaijin store (on the website)
Steam store has way higher prices for some reason

What payment methods is having this error and what is the error that it gives?
Payments with cards give error that card is not supported or payment via this method is unavailable (Visa nor Mir cards) and other methods that are specifically made for Belarus gives error Xsolla 3001
Also mobile payment gives 1066 error
https://imgur.com/a/M2yeBVS
and those are the methods i have but none of them works https://imgur.com/a/Z2tose7
I tried opening support ticket before but support said to go the Xsolla support and that leads nowhere because everyone said everything is fine and they kept sending me to one another
Última edición por flat_Lander1; 28 JUN 2023 a las 2:21 a. m.
El autor de este hilo ha indicado que esta publicación responde al tema original.
magazine2  [desarrollador] 29 JUN 2023 a las 11:42 a. m. 
Publicado originalmente por flat_Lander1:
Publicado originalmente por magazine2:

What payment methods is having this error and what is the error that it gives?
Payments with cards give error that card is not supported or payment via this method is unavailable (Visa nor Mir cards) and other methods that are specifically made for Belarus gives error Xsolla 3001
Also mobile payment gives 1066 error
https://imgur.com/a/M2yeBVS
and those are the methods i have but none of them works https://imgur.com/a/Z2tose7
I tried opening support ticket before but support said to go the Xsolla support and that leads nowhere because everyone said everything is fine and they kept sending me to one another

It looks like your mobile provider doesn't support mobile payments, and we also unable to process card payments through your card. That is all the info I can give, you need to ask our support for more details about it, please:

https://support.gaijin.net/hc/en-us
flat_Lander1 29 JUN 2023 a las 11:52 a. m. 
Publicado originalmente por magazine2:
Publicado originalmente por flat_Lander1:
Payments with cards give error that card is not supported or payment via this method is unavailable (Visa nor Mir cards) and other methods that are specifically made for Belarus gives error Xsolla 3001
Also mobile payment gives 1066 error
https://imgur.com/a/M2yeBVS
and those are the methods i have but none of them works https://imgur.com/a/Z2tose7
I tried opening support ticket before but support said to go the Xsolla support and that leads nowhere because everyone said everything is fine and they kept sending me to one another

It looks like your mobile provider doesn't support mobile payments, and we also unable to process card payments through your card. That is all the info I can give, you need to ask our support for more details about it, please:

https://support.gaijin.net/hc/en-us
I've made a support ticket before and all i got is "hey go to Xsolla support and ask them" and their support sent me back to gaijin support so its a dead end i guess with no way to buy something from my country without some 10 layered workaround (i dont know any)
Última edición por flat_Lander1; 29 JUN 2023 a las 11:53 a. m.
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Publicado el: 27 JUN 2023 a las 4:18 p. m.
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