Just bought a pack in the store - i did not receive it please help.

[box]

so i bought the Mig-23ML from Russia techtory its been an hour or 40 minutes and i did not receive my packs. Please help thank you! (this is 2-3 hours later) Dear god please help me i lost 70 dollars!

[Алко Манипулятор]

Originally posted by box:

so i bought the Mig-23ML from Russia techtory its been an hour or 40 minutes and i did not receive my packs. Please help thank you!

You bought it directly from Gaijin store or throughout the Steam? If I remember correctly, the Steam ones have CD keys you have to enter in your profile.

[Offline]

Did you restart the game?

[box]

Originally posted by Offline:

Did you restart the game?

Yes I indeed did and restarted my computer.

[Sierra-Six-Four]

check that if u bought it from the gaijin store, that u were logged in with the right account, because pack vehicles appear instant after a game restart.

[box]

Originally posted by Sierra-Six-Four:

check that if u bought it from the gaijin store, that u were logged in with the right account, because pack vehicles appear instant after a game restart.

I have check atleast 4 times now I use my main account to login and payed on my main account in the game.

[box]

Originally posted by Герцог:

Originally posted by box:

so i bought the Mig-23ML from Russia techtory its been an hour or 40 minutes and i did not receive my packs. Please help thank you!

You bought it directly from Gaijin store or throughout the Steam? If I remember correctly, the Steam ones have CD keys you have to enter in your profile.

I payed in the game onmy main account.

[box]

And in my game.

[Dirk]

Originally posted by box:

And in my game.

why dont you just go to gaijin support?

[Obirzoe]

Feel free to contact Gaijin about the purchase, they can check the transaction and help you:

https://support.gaijin.net/hc/en-us/articles/200076061-Haven-t-received-a-purchase-Eagles-not-added-after-purchase

[Marcus]

It can take a few hours when buying from Gaijin page.
On steam its instant from my experience.

[box]

Originally posted by Obirzoe:

Feel free to contact Gaijin about the purchase, they can check the transaction and help you:

https://support.gaijin.net/hc/en-us/articles/200076061-Haven-t-received-a-purchase-Eagles-not-added-after-purchase

i dont think i can get a refund but i have to try.

[box]

alright guys i guess i have to wait in a couple hours or minutes i realy apreciated your helps if this works ;)

[box]

do i habe to keep my game open to do this?

Originally posted by MarcusAurelia:

It can take a few hours when buying from Gaijin page.
On steam its instant from my experience.

[Fal]

When you play the game you type your own login and password or use Steam login?
if you type your own login credentials MAKE SURE you have your WT account and Steam account linked otherwise your pack went to a lvl 0 Steam account

[box]

Originally posted by Fal:

When you play the game you type your own login and password or use Steam login?
if you type your own login credentials MAKE SURE you have your WT account and Steam account linked otherwise your pack went to a lvl 0 Steam account

i dont think it will be easy to me to explain this but, i used my war thunder launcher to login in IN steam version of war thunder and yes its linked.