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Consider what you have already told us:
You told us you have already "tried everything"- and nothing helped; we can only conclude that the problem is not user fixable. Else you haven't tried everything - but we cannot know what you have, or have not tried - cause you haven't told us.
Maybe even more important: you indicate that they have told you that they're aware of the issue and are working on a fix. Why tell you that if there was something they were aware that you could do to fix it yourself?
What is the error code. Is it doing it as you launch, as you get to hangar, as you load a match?
What are your specs? When you reinstalled, did you first clear any remaining appdata that was left behind?
So, it's up to you if you want to go the effort to make life easier for any who would wish to try to help you. What you get is worth what you put into it.
for me I had to do both
delete any launcher-update the file above in wthunder folder-best way to resolve launch errors.
Bro i did all of that, i deleted every instance of the game, i double checked everything and after i installed it, it still doesn't work, im losing my mind bro