had anyone found a way to fix the store

[AT Ace]

gaijin wants my money but their store doesn't work, makeup you're mind snail.

[Mr_MeGusta]

Never had any issues with it...

[AT Ace]

i keep getting error 3032

[AT Ace]

can't buy the Russian pack

[Mr_MeGusta]

Well according to help on Xsolla (assuming your using this service)

3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla Customer Support.
This error may appear when your account is blocked on our system. Please check your account for previous chargebacks and contact us to resolve this issue.

So it could be a issue where a payment had an error or you chargedback for something that was suppose to be non refundable and your bank approved it. Have you tried using your steam wallet instead? Thats how I get my purchases through,

[AT Ace]

i was using a visa gift card, plus is was on the gaijin store on chrome, which is where i ussaly get them, i tried contacting them and nothing.

[FizzyElf]

Originally posted by sargentace:

i was using a visa gift card, plus is was on the gaijin store on chrome, which is where i ussaly get them, i tried contacting them and nothing.

Gaijin support does not know how to fix the issue, they have received at least a dozen reports (not including yours) just from me and my friends in the last 2 months about this issue from steam wallet, Visa, Paypal, even gamestop cards that randomly stop working. I just waited and tried once per day and it worked on the 3rd day so you might try that. But I would not recommend waiting for support as they couldn't even figure it out when sent a full video of the failed payment through I believe paypal when my friend sent them one and that was nearly a year ago, they've received written information and screenshots since this November from us.

[Mr_MeGusta]

Originally posted by sargentace:

i was using a visa gift card, plus is was on the gaijin store on chrome, which is where i ussaly get them, i tried contacting them and nothing.

Could be a problem with the gift card itself, not sure how you would check if its working but I'm sure theres a way.

[AT Ace]

Thanks for responsives

[AT Ace]

Originally posted by FizzyElf:

Originally posted by sargentace:

i was using a visa gift card, plus is was on the gaijin store on chrome, which is where i ussaly get them, i tried contacting them and nothing.

Gaijin support does not know how to fix the issue, they have received at least a dozen reports (not including yours) just from me and my friends in the last 2 months about this issue from steam wallet, Visa, Paypal, even gamestop cards that randomly stop working. I just waited and tried once per day and it worked on the 3rd day so you might try that. But I would not recommend waiting for support as they couldn't even figure it out when sent a full video of the failed payment through I believe paypal when my friend sent them one and that was nearly a year ago, they've received written information and screenshots since this November from us.

How many times has this happened to you. Also did you and your friends all get it work after awhile

[dLFN]

I had this issue and it got resolved after contacting my bank, I'm not sure how you would go about doing that with a gift card though.

[AT Ace]

So is there good chance of it working if I just wait until tomorrow

[AT Ace]

Or the next day?

[FizzyElf]

Originally posted by sargentace:

Originally posted by FizzyElf:

Gaijin support does not know how to fix the issue, they have received at least a dozen reports (not including yours) just from me and my friends in the last 2 months about this issue from steam wallet, Visa, Paypal, even gamestop cards that randomly stop working. I just waited and tried once per day and it worked on the 3rd day so you might try that. But I would not recommend waiting for support as they couldn't even figure it out when sent a full video of the failed payment through I believe paypal when my friend sent them one and that was nearly a year ago, they've received written information and screenshots since this November from us.

How many times has this happened to you. Also did you and your friends all get it work after awhile

Twice so far, once on the main store page for the Black prince pack (I know, I know, its the black Friday pack but all I wanted was the prince) and once on the market when I wanted to get the T10a. It worked after a couple days for all of us.

[FizzyElf]

Originally posted by sargentace:

Or the next day?

try tomorrow and the day after that, try it at different times if you are feeling up to it and if possible and you get desperate try to switch the payment from visa to steam or paypal via spending the visa on your steam/paypal wallet and then try to buy the item you want from the Gaijin store.

[AT Ace]

Ok thank you