Dont use the Steam store if you have an xbox account

[Pyroclast69]

turns out if you started your account on an xbox then switch to pc it means anything you buy in the steam store wont be applied to your account instead theyll take your money and tell you they cant do anything and gaijin will tell you the same

[Tom]

sooo you didn't link your account to steam and were surprised when what you bought went somewhere else?

[calkhi]

Originally posted by Tom:

sooo you didn't link your account to steam and were surprised when what you bought went somewhere else?

Basic customer support usually includes resolving problems like this. Even the folks at War Gaming will help you with issues like this. (Had something very similar happen when I first booted up Blitz over Steam.)
Don't defend a company's poor practices no matter how stupid the consumer is. The problem is that, with how scummy Gajin is of a company (Suffering driven micro transactions is just scummy, and you know it, and that's only ONE example.) I can't tell if this is just someone saying something happened that didn't, or them actually being scummy. My bet is scum. Twenty O'Nella rubles on it.

[Tom]

Originally posted by calkhi:

Originally posted by Tom:

sooo you didn't link your account to steam and were surprised when what you bought went somewhere else?

Basic customer support usually includes resolving problems like this. Even the folks at War Gaming will help you with issues like this. (Had something very similar happen when I first booted up Blitz over Steam.)
Don't defend a company's poor practices no matter how stupid the consumer is. The problem is that, with how scummy Gajin is of a company (Suffering driven micro transactions is just scummy, and you know it, and that's only ONE example.) I can't tell if this is just someone saying something happened that didn't, or them actually being scummy. My bet is scum. Twenty O'Nella rubles on it.

i mean they litterally tell you you have to have your account linked before buying stuff on steam, they even advise you to check to make sure, if you refuse to even try reading then yeah stuff like this happens, not their fault

[Pyroclast69]

Originally posted by Tom:

sooo you didn't link your account to steam and were surprised when what you bought went somewhere else?

all my accounts are linked

[smartest indiana resident]

bro if your account is being shared with xbox, steam doesn't know what youre purchasing it for.

[Pyroclast69]

finally got ahold of gaijin support hopefuly getting issue resolved

[AttackerCat]

The bottom of DLC on the store page does mention this:

Note!

Refund is not provided if you purchase 2 different packs which include the same vehicle or you already have the vehicle from this pack!
Available for Linux, Windows and Mac only. You can't activate this item for the PSN or Xbox Live account.

That being said, I would take your email receipt and have it handy when contacting support, that's the place where they may be able to assist.

Originally posted by Pyroclast91:

finally got ahold of gaijin support hopefuly getting issue resolved

Just a heads-up that due to time zone differences, it may be a while to hear back. give it 24 hours just to be safe.