No sound after entering the game?

[mizupaladin]

Hey, so not so much for me as my brother, who actually really loves this game, but we've encountered a really annoying problem:

Whenever he tries to start it up, the game has normal audio up until the game loads in. Sometimes there's a sharp sort of click sound, and that's it, all the audio is just gone. No breathing, running, zombies, gunshots, nothing.

We've tried using different audio devices, earbuds, headphones, speakers etc., but they are not producing sound. When you start up onto the character screen, the audio is totally normal, the music plays and everything. It's only when you actually load in that the sound stops. When you exit back to the character menu, the sound *does not* return, and continues to be gone. Restarting the game will allow the audio back, but only until you actually play again.

What's more, we can confirm that it is only the sound in the game that is affected, and only in DayZ. Other Steam games, Origin games, and even youtube videos can play in the background, still producing sound, even playing over DayZ, but DayZ does not make any noise.

In addition to trying different hardware, I've tried updating DirectX, including straight from the file, and from a web browser. I've also tried deleting .cab files as one place suggested, and I've also checked to make sure the correct audio devices are selected, and that the application isn't muted.

I also tried uninstalling and reinstalling the game, but it had no effect.

Again, other games work fine, the audio devices work fine, it is specifically DayZ and nothing else. Does anyone have any ideas about what could fix it? I've spent all day browsing the web for answers, going deep enough into Google search results that I found Roblox, so I don't think I'm going to find the answer there, but if someone who's more tech savvy than myself (Which isn't saying much) could help us out, that would be greatly appreciated.

[R[e]venge®-uk*]

Delete the Dayz Folder under documents if that does not work turn of the cloud sync and redelete it and try again!
Sounds like it is finding an "OLD or Cloud Synced" sound device!??
Good Luck!

[mizupaladin]

Thanks for the reply! My brother tried playing today and the sound still wasn't working, but he decided to play anyway. After a server update, though, the audio came back, apparently.

From what I can tell, my guess is that the server was on a different update, which would explain a bit. I will have to keep an eye on it, though, since no sound is a pretty big deal in a game like this...