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She has always used cloud saves, never changed it.
The GD forums seem to be down, where can I find these "work arounds" you mentioned?
All saves to the cloud, no content saved to my computer
This sis a STEAM issue ?
probably a steam / cloud issue yes. dont use the cloud to save this games data. You can get a copy of anothers players data and " import it :)
Reference to this is in the thread linked where people have concluded that its happened after playing multiplayer as a common theme.
http://steamcommunity.com/app/219990/discussions/0/451848854992162489/
Since this issue appears to be repeatable for some people, it looks like there could be a chance of someone being able to help.
If you open your stash and your items are gone, DO NOT OPEN IT AGAIN. Immediately close the window and send us your transfer.gst and transfer.gst.bak files. You should then be able to restore your stash by deleting the transfer.gst file and renaming transfer.gst.bak to transfer.gst
The transfer stash file is only accessed when you open or close the stash window.
http://www.grimdawn.com/forums/showpost.php?p=300589&postcount=42
This bug couldn't have been more thorough.
Also, why just the transfer but the stash is fine? (At least that's how it was for me.)