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YOU Feb 27, 2017 @ 10:10pm
Tera (gameforge) login with steam created account
How to loginto Tera website (gameforge) when the Account was created via Steam. I didnt had to enter an email so how can i login on the homepage now? FYI it did not use my the email from my steam acocunt.
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Showing 1-9 of 9 comments
Sunflare Feb 27, 2017 @ 10:15pm 
Hey,

What are you looking to do on the Gameforge website?

https://www.youtube.com/watch?v=_nt_57czRPw
7:30 Steam FAQ
#1
YOU Feb 27, 2017 @ 10:20pm 
Unlink it from steam =)
#2
Sunflare Feb 27, 2017 @ 10:47pm 
Originally posted by zafire <3:
Unlink it from steam =)
Well, this isn't possible even if you have a regular account. If you want to link a new account, you gotta send a ticket. rip
#3
J1ha7 Feb 28, 2017 @ 8:27am 
Hey dude you should go and contact support and you will be done in 2 days days or may be 1 :)
#4
Nyoka  [developer] Mar 1, 2017 @ 12:40am 
Hello Zafire,

To unlink your account, please contact the support under https://tera.support.gameforge.com/index.php?fld=en&client=steam

#5
YOU Mar 8, 2017 @ 4:56am 
Thanks everyone. I sent a ticket and they answered quite fast (within a day).
#6
Variouss Mar 8, 2017 @ 5:53am 
yes their support is very fast and helpfull, replies are within a day except sat-sun (weekend, give them a break ^^)
#7
Sunflare Mar 8, 2017 @ 6:41am 
Originally posted by Variouss ♥:
their support is very fast and helpfull
Fast - yes. Helpful - no.

Originally posted by Variouss ♥:
replies are within a day except sat-sun (weekend, give them a break ^^)
A break from their hard work? Some people play the most over the weekend. Support don't even handle payment or account issues requests. What online business doesn't work at weekends? We're talking about 2 people (i.e. 2 bilingual reps) handling priority tickets at weekends. Don't try to excuse their carelessness, please.
#8
Variouss Mar 8, 2017 @ 9:12am 
Originally posted by Sunflare:
Originally posted by Variouss ♥:
their support is very fast and helpfull
Fast - yes. Helpful - no.

Originally posted by Variouss ♥:
replies are within a day except sat-sun (weekend, give them a break ^^)
A break from their hard work? Some people play the most over the weekend. Support don't even handle payment or account issues requests. What online business doesn't work at weekends? We're talking about 2 people (i.e. 2 bilingual reps) handling priority tickets at weekends. Don't try to excuse their carelessness, please.

still better then cherrycredits, dont work fri-sat-sun, need 3 days for a simple question, dont care if its support or for something you paid, very bad support

allot of games dont have support in weekend (unless 2 teams) so i think its fair to say they are better then most supports, cant say their support is best, but still rather good
#9
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TERA > General Discussions > Topic Details
Date Posted: Feb 27, 2017 @ 10:10pm
Posts: 9

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