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TERA > Discussões gerais > Detalhes do tópico
YOU 27 fev. 2017 às 22:10
Tera (gameforge) login with steam created account
How to loginto Tera website (gameforge) when the Account was created via Steam. I didnt had to enter an email so how can i login on the homepage now? FYI it did not use my the email from my steam acocunt.
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A mostrar 1-9 de 9 comentários
Sunflare 27 fev. 2017 às 22:15 
Hey,

What are you looking to do on the Gameforge website?

https://www.youtube.com/watch?v=_nt_57czRPw
7:30 Steam FAQ
#1
YOU 27 fev. 2017 às 22:20 
Unlink it from steam =)
#2
Sunflare 27 fev. 2017 às 22:47 
Originalmente postado por zafire <3:
Unlink it from steam =)
Well, this isn't possible even if you have a regular account. If you want to link a new account, you gotta send a ticket. rip
#3
J1ha7 28 fev. 2017 às 8:27 
Hey dude you should go and contact support and you will be done in 2 days days or may be 1 :)
#4
Nyoka  [developer] 1 mar. 2017 às 0:40 
Hello Zafire,

To unlink your account, please contact the support under https://tera.support.gameforge.com/index.php?fld=en&client=steam

#5
YOU 8 mar. 2017 às 4:56 
Thanks everyone. I sent a ticket and they answered quite fast (within a day).
#6
Variouss 8 mar. 2017 às 5:53 
yes their support is very fast and helpfull, replies are within a day except sat-sun (weekend, give them a break ^^)
#7
Sunflare 8 mar. 2017 às 6:41 
Originalmente postado por Variouss ♥:
their support is very fast and helpfull
Fast - yes. Helpful - no.

Originalmente postado por Variouss ♥:
replies are within a day except sat-sun (weekend, give them a break ^^)
A break from their hard work? Some people play the most over the weekend. Support don't even handle payment or account issues requests. What online business doesn't work at weekends? We're talking about 2 people (i.e. 2 bilingual reps) handling priority tickets at weekends. Don't try to excuse their carelessness, please.
#8
Variouss 8 mar. 2017 às 9:12 
Originalmente postado por Sunflare:
Originalmente postado por Variouss ♥:
their support is very fast and helpfull
Fast - yes. Helpful - no.

Originalmente postado por Variouss ♥:
replies are within a day except sat-sun (weekend, give them a break ^^)
A break from their hard work? Some people play the most over the weekend. Support don't even handle payment or account issues requests. What online business doesn't work at weekends? We're talking about 2 people (i.e. 2 bilingual reps) handling priority tickets at weekends. Don't try to excuse their carelessness, please.

still better then cherrycredits, dont work fri-sat-sun, need 3 days for a simple question, dont care if its support or for something you paid, very bad support

allot of games dont have support in weekend (unless 2 teams) so i think its fair to say they are better then most supports, cant say their support is best, but still rather good
#9
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TERA > Discussões gerais > Detalhes do tópico
Postado a: 27 fev. 2017 às 22:10
Comentários: 9

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