Game Crashing all the time !

[Tigga #low skilled]

Man what should i say...this Game always crash and i land on win11 without an error report or so ...
pc specs : 7800x3D x670e-e 32GBddr5 6400 Rog 4090 OC , installed on an nvme Fury renegade

i reinstalled the game 2 times but the crash comes after 20min ....all drivers are up to date.

has someone a solution for this problem?

[NexusPhaseAlpha]

Originally posted by Sgt. John Weak:

Well, mine is worse, the game freezes right after the character creation scene, when you try to pass the first doorway. Tried it twice and it freezes miserably all the time, not sure if this is related to AMD graphics cards or what, I checked the files integrity and seemed fine.

Anyone else?

Turning off FSR fixed this for me.

[Tigga #low skilled]

ok i found something that worked for me.
in the setting there was vsync on and everytime i turned and start the game it was on again..so i open the config and diesable it ...until now no more crash ..hope it was the solution

[Deadmeat]

hmmm vsync turned off, compatibillty with windows 8 and still CTD.

I am going to try older Geforce drivers and try the debug settings.

[Aikido]

This may or may not be worth your time to dive into, but this is the compiled list of troubleshooting steps for instability I'm encouraging people to try out.

Try all of these steps (if you feel you've already done these, feel free to ignore them, but I encourage doing absolutely as many of them as you're able to do in the name of exhaustive thoroughness and troubleshooting.)

• Ensure you have Windows 10 or 11 version 21H1 10.0.1904 or higher. If you don't, run Windows update. This is actually required for this game, not optional, and not doing it has been the case of lots of issues for people.
  
• Perform a clean install of your video driver. For nVidia: Go to https://www.nvidia.com/download/index.aspx and enter the appropriate information for your GPU. Manually download the driver, do not update via GeForce Experience or other such software. When installing after download, select Custom, then Clean Install. This will reset all of your Control Panel global and game profile settings, but it is recommended nevertheless (especially since certain things, like Anisotropic Filtering, being enabled at the driver level currently introduce visual bugs in the game.) For AMD: Go to https://www.amd.com/en/support/kb/faq/gpu-601 and follow the steps provided. Then download the latest AMD driver for your GPU here: https://www.amd.com/en/support
  
• Update your motherboard's chipset drivers. For AMD, again go here: https://www.amd.com/en/support and select Chipset, then the correct chipset for your motherboard. For Intel, go here: https://www.intel.com/content/www/us/en/support/detect.html and use the detection program to detect and install new driver updates. If you do not know what your motherboard's chipset is, hold the Windows key and start typing "System Information" until the System Information app appears. Click it to run it. Once it fully populates, search for the Baseboard Product field to find your motherboard manufacturer and model. Google the model to determine what chipset your motherboard uses, if it is not included already in the Baseboard Product title.
  
• This is obvious and most here are already doing it of course, but in the unlikely event anyone here is unfamiliar or new to PC gaming and is using their integrated graphics instead of their discrete GPU, for nVidia: Right click the desktop, open nVidia Control Panel, and go to 3D Settings > Manage 3D Settings > Program Settings > Add > Starfield. Then under Select the preferred graphics processor, choose High performance nVidia processor. Similarly, for AMD, right click the desktop and open AMD Radeon Software. Under the Graphics tab, choose Starfield, then select High Performance as your preferred mode. Finally, in Windows itself, search for Graphics Settings and open it. Ensure Hardware-accelerated GPU scheduling is ticked on. Then under Graphics performance preference, select Desktop app, and if Starfield is not already listed, click Browse. and navigate to (your install drive):\SteamLibrary\steamapps\common\Starfield and find Starfield .exe and select it. Once it's in the list, select options, and ensure High Performance is selected. All of these steps will ensure your discrete GPU is used to run the game, not your integrated graphics, if you have that option.
  
• Restart your PC.
  
• Force recompiling of the shader cache. Navigate to (Your install drive)\user\(yourname)\AppData\Local\Starfield\ and delete the file entitled Pipeline.cache which will force the game to recompile shaders the next time you start it. You may also delete the cache at the driver level. To do so, for nVidia delete all files located in the %LOCALAPPDATA%\NVIDIA\DXCache directory, and for AMD delete all files located in the %LOCALAPPDATA%\AMD\DxCache directory. Again, the game will recompile shaders the next time you launch it.
  
• Verify integrity of the game install (right click the game in Library, choose properties, select installed files, then verify/validate.) Then completely exit Steam (don't just click the x to close it, but right click the app in your taskbar and select Exit,) and relaunch it.
  
• Ensure that in nVidia Control Panel (and in AMD Radeon Software for AMD users) you either globally or in a dedicated program profile for this game, have Anisotropic Filtering said to Use Application Setting/Application Controlled, and not manually set to a value. There is an issue with enabling AF at the driver level which causes a shadow bug due to how the engine implements AF.
  
• Open a command prompt - go to Start and type cmd if you aren't familiar with how to do so - then type "sfc /scannow" without the quotes and hit enter. When it completes assuming no errors were found, type "DISM /online /cleanup-image /checkhealth" without the quotes and hit enter. When that process completes, then type "DISM /online /cleanup-image /restorehealth" without the quotes and hit enter. If errors that could not be fixed were found, run both of those commands three times sequentially or until no errors are found. If errors that were fixed were found, or no errors were found, there is no need to repeat.
  
• Disable the Steam overlay, as well as MSI Afterburner, Xbox Game Bar, or any other in-game overlays or extraneous apps running concurrently with the game. While these are useful and popular tools, for the sake of troubleshooting, disable them to see if stability improves.

Then try and see if the game is more stable for you. If all of that checks out, and the crashing still persists, the next step is to more rigorously benchmark your system for stability.

• In Windows Explorer right click each of your drives, select Properties > Tools > Check and run the disk check utility. Do this for all volumes.
  
• Follow any (or all) of the options here to test your memory stability (easier to paste this than a step by step): https://www.tomshardware.com/how-to/how-to-test-ram
  
• Run an application like Crystal Disk or your storage vendor's proprietary S.M.A.R.T. utility to check your drives' health. (Google if necessary.)
  
• Download CPUID's HWMonitor from a reliable source or from the author, and run HWMonitor. Ensure your voltages, temps, etc. are within known safe tolerances for your hardware components under high load conditions (gaming, benchmarks, etc.) Run a few games or benchmarks that you know have run stably on your system before now and monitor your resources via HWMonitor while they run.
  
• Download the free trial of AIDA64 Extreme from a reliable source or from the author website. Once it's installed, under Tools select System stability test, and under the available options leave everything default but tick the "stress GPU" box. You will get a pop-up asking you for permission to change your TdrDelay most likely. Click Yes. Close everything else you're running other than AIDA64 and HWMonitor, then click "Start" at the bottom of the window. Allow this to run for an hour.
  
• While it's running, use the information graphs provided to monitor your voltages, temperatures, and your fan speeds. Ensure your fan speeds are responding as they should and at their proper RPMs, that your voltages are in the correct ballpark for their respective rails (minor divergence from the listed voltages is okay, but you're looking for overvoltages or big spikes or drops that could contribute to system instability.) On the voltage graph, you want those rails to be straight lines over the course of the hour long stress test. A stable PSU should provide rock solid stable voltages under load. If you do see significant drops or spikes that shouldn't be there, especially if they coincide with system instability, consider changing your PSU.
  
• While running this test, use HWMonitor or another utility to also monitor your GPU temperature independently.
  
• When it's been an hour, click Stop. When you do, make a note of how quickly your temps fall. Your fan RPMs should drop almost immediately, and your temps should as well, for all components. Make a note of any lingering high temperatures, as that should not be the case.
  
• Disclaimer: Although in a thermally and otherwise stable build, you should be perfectly safe throwing this at your components, if you do suffer from a thermal or other instability in your system, the following two stress tests have at least some potential to reveal those issues by damaging your hardware. Proceed at your own risk and only if you are confident you know what you are doing. You should be afforded some protection if you performed the above steps without issue, but there is still the possibility of thermal instability not yet revealed that this test could exacerbate. You have been duly warned.
  
• Download Prime95 and install. Run it, and under Test, select Small FFTs and click OK. Monitor your CPU temperature via HWMonitor. If you aren't sure which sensor is your CPU, don't worry - you'll know shortly, because it's going to get warmer. Assuming you don't see any immediate problems with your temps or voltages, continue to run this test for an hour. After an hour click "Test" in the upper left of the window and click "stop." Click Exit to close Prime95. Small FFTs simulates a very real world like workload but does so in a way that should utilize 100% of your cores and drive them to temps you will almost certainly never see in the real world. If your CPU can handle this within safe temperature tolerances, you can pretty confidently say you do not have thermal issues with your CPU.
  
• Download FurMark from a reliable source or its author. Install it, run it, close everything else you're running, and click GPU Stress Test. (Take the warning message seriously and proceed at your own risk. Again, in a thermally stable GPU with a properly seated HSF and no hardware or other defects, no unstable overclocks, etc. you should be fine. For the record, I have never in all my years using it across myriad builds had a restart, crash, or issue with FurMark. But if your GPU does have thermal or other defects, this test will likely reveal them, and if it does, could potentially cause a crash, or damage your GPU. FurMark won't cause these issues. It will only reveal them.)
  
• Monitor your GPU temperature via the on-screen graph in FurMark. If you see it beginning to approach temps that you know to be unsafe for your particular GPU, hit Esc to end the test and click Quit. However, if temps are safe and stable, allow the test to run for an hour and check back periodically for temp spikes or instabilities.

If you failed any of those tests or detected any issues, you now know the culprit and what to replace or work on.

Assuming all of that checks out though, you almost certainly have a rock solid build, and your hardware and software environment are likely not the issue. This has tested your system more intensively than any game you could ever throw at it could possibly do, and any instability present should have been readily revealed by these tests.

At that point, you likely have an issue with the game itself, and your only real recourse is to open a support ticket at https://help.bethesda.net/#en/home/product/1218/category/8/watch/700/platform/6/pcsubcat/587 (You will need to create an account and login, and I recommend running dxdiag and saving a report to attach to your ticket, as well as MSInfo32, following the steps here: https://help.bethesda.net/#en/answer/46340 )

If it doesn't help, at least we know we covered all possible bases first.

[Zhorge]

Originally posted by RoboFox:

After x amount of time. Sounds like you are overheating something. Check your thermals.

This is the likely answer.

[GrandTickler]

try running without overlays or software like msi/rivatuner or even rbg keyboard software as ive read 1 report stating this was an issue, and it certainly wasnt the first time with a game

ofc also check for overheating

[Trooba]

I had the same problem for a while, what fixed it for me was activating XMP in the bios.
I think my issue was that my RAM wasn't used at the correct ?frequency? (4500 mhz instead of 6000 )

i9 13900KF
RTX 3070
64 Gb DDR5

[Deadmeat]

@ Aikido

Thanks! I am goig through the steps as I write!

[Odiniichan]

recompiling shaders worked for me.

make sure to exit the game.
Delete all files in

if NVIDIA:

%LOCALAPPDATA%\NVIDIA\DXCache

if AMD:

%LOCALAPPDATA%\AMD\DxCache


then delete Pipeline.cache in

%LOCALAPPDATA%\Starfield\

start game and it should start building shaders...

[Deadmeat]

At that point, you likely have an issue with the game itself, and your only real recourse is to open a support ticket at https://help.bethesda.net/#en/home/product/1218/category/8/watch/700/platform/6/pcsubcat/587 (You will need to create an account and login, and I recommend running dxdiag and saving a report to attach to your ticket, as well as MSInfo32, following the steps here: https://help.bethesda.net/#en/answer/46340 )

If it doesn't help, at least we know we covered all possible bases first.

did all the listed points. no errors no crashes. other games also run fine so I will open a support ticket with bethesda.

Thanks!

[★ ٩(͡๏̯͡๏)۶ ★]

Originally posted by Deadmeat:

At that point, you likely have an issue with the game itself, and your only real recourse is to open a support ticket at https://help.bethesda.net/#en/home/product/1218/category/8/watch/700/platform/6/pcsubcat/587 (You will need to create an account and login, and I recommend running dxdiag and saving a report to attach to your ticket, as well as MSInfo32, following the steps here: https://help.bethesda.net/#en/answer/46340 )

If it doesn't help, at least we know we covered all possible bases first.

did all the listed points. no errors no crashes. other games also run fine so I will open a support ticket with bethesda.

Thanks!

Todd himself is already working on giving you an update exclusively for you... hahaha

Everyone has random crash

[Deadmeat]

Originally posted by OutRun 86´:

Originally posted by Deadmeat:

did all the listed points. no errors no crashes. other games also run fine so I will open a support ticket with bethesda.

Thanks!

Todd himself is already working on giving you an update exclusively for you... hahaha

Everyone has random crash

I am awaiting his call

[Deadmeat]

I opened a support ticket with bethesda.

I will keep you posted of the outcome.

this is the way.

[Aikido]

Originally posted by Deadmeat:

At that point, you likely have an issue with the game itself, and your only real recourse is to open a support ticket at https://help.bethesda.net/#en/home/product/1218/category/8/watch/700/platform/6/pcsubcat/587 (You will need to create an account and login, and I recommend running dxdiag and saving a report to attach to your ticket, as well as MSInfo32, following the steps here: https://help.bethesda.net/#en/answer/46340 )

If it doesn't help, at least we know we covered all possible bases first.

did all the listed points. no errors no crashes. other games also run fine so I will open a support ticket with bethesda.

Thanks!

Sorry it wasn't of more help. But at least you now know you have a very very stable build.

[=CrimsoN=]

lmao unless you have really piss poor heating, then it's not temps.

MSI Afterburner was causing the "crash every 20 minutes thing" for me, after disabling that and turning off on-screen display support in RTSS, I stopped getting consistent crashing, but I still get crashing every 2 hours or so.

RTX 4090, i9-13900k, 64GB of DDR5 @ 6000mhz and I have Starfield on a 1tb NVME SSD.