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Steam Deck > Bug Reports > Topic Details
pelop Sep 21, 2022 @ 3:36am
Games crashing on Deck with this log
hi,

games that takes longer to load (Civ VI and Phoenix Point) will freeze during loading with following log:

Sep 18 22:32:47 steamdeck kernel: [drm:amdgpu_dm_atomic_commit_tail [amdgpu]] *ERROR* Waiting for fences timed out! Sep 18 22:32:47 steamdeck kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx_0.0.0 timeout, signaled seq=104629, emitted seq=104631 Sep 18 22:32:47 steamdeck kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process PhoenixPointWin pid 4945 thread dxvk-submit pid 4> Sep 18 22:32:47 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: GPU reset begin! Sep 18 22:32:47 steamdeck systemd[1]: jupiter-fan-control.service: Main process exited, code=exited, status=1/FAILURE Sep 18 22:32:47 steamdeck kernel: [drm:amdgpu_dm_atomic_commit_tail [amdgpu]] *ERROR* Waiting for fences timed out! Sep 18 22:32:47 steamdeck kernel: amdgpu 0000:04:00.0: [drm:amdgpu_ring_test_helper [amdgpu]] *ERROR* ring kiq_2.1.0 test failed (-110) Sep 18 22:32:47 steamdeck kernel: [drm:gfx_v10_0_hw_fini [amdgpu]] *ERROR* KGQ disable failed Sep 18 22:32:48 steamdeck kernel: amdgpu 0000:04:00.0: [drm:amdgpu_ring_test_helper [amdgpu]] *ERROR* ring kiq_2.1.0 test failed (-110) Sep 18 22:32:48 steamdeck kernel: [drm:gfx_v10_0_hw_fini [amdgpu]] *ERROR* KCQ disable failed Sep 18 22:32:48 steamdeck kernel: [drm:gfx_v10_0_hw_fini [amdgpu]] *ERROR* failed to halt cp gfx Sep 18 22:32:48 steamdeck kernel: [drm] free PSP TMR buffer Sep 18 22:32:48 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: MODE2 reset Sep 18 22:32:48 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: GPU reset succeeded, trying to resume Sep 18 22:32:48 steamdeck kernel: [drm] PCIE GART of 512M enabled (table at 0x000000F400410000). Sep 18 22:32:48 steamdeck kernel: [drm] PSP is resuming... Sep 18 22:32:48 steamdeck kernel: [drm] reserve 0xa00000 from 0xf43f400000 for PSP TMR Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: SMU is resuming... Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: SMU is resumed successfully! Sep 18 22:32:49 steamdeck kernel: [drm] DMUB hardware initialized: version=0x03000006 Sep 18 22:32:49 steamdeck kernel: [drm] Failed to add display topology, DTM TA is not initialized. Sep 18 22:32:49 steamdeck kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125! Sep 18 22:32:49 steamdeck kernel: [drm] kiq ring mec 2 pipe 1 q 0 Sep 18 22:32:49 steamdeck kernel: [drm] VCN decode and encode initialized successfully(under DPG Mode). Sep 18 22:32:49 steamdeck kernel: [drm] JPEG decode initialized successfully. Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring gfx_0.0.0 uses VM inv eng 0 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring comp_1.0.0 uses VM inv eng 1 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring comp_1.1.0 uses VM inv eng 4 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring comp_1.2.0 uses VM inv eng 5 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring comp_1.3.0 uses VM inv eng 6 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring comp_1.0.1 uses VM inv eng 7 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring comp_1.1.1 uses VM inv eng 8 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring comp_1.2.1 uses VM inv eng 9 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring comp_1.3.1 uses VM inv eng 10 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring kiq_2.1.0 uses VM inv eng 11 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring sdma0 uses VM inv eng 12 on hub 0 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring vcn_dec_0 uses VM inv eng 0 on hub 1 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring vcn_enc_0.0 uses VM inv eng 1 on hub 1 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring vcn_enc_0.1 uses VM inv eng 4 on hub 1 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: ring jpeg_dec uses VM inv eng 5 on hub 1 Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: recover vram bo from shadow start Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: recover vram bo from shadow done Sep 18 22:32:49 steamdeck kernel: [drm] Skip scheduling IBs! Sep 18 22:32:49 steamdeck kernel: [drm] Skip scheduling IBs! Sep 18 22:32:49 steamdeck kernel: [drm] Skip scheduling IBs! Sep 18 22:32:49 steamdeck kernel: amdgpu 0000:04:00.0: amdgpu: GPU reset(2) succeeded! Sep 18 22:32:49 steamdeck kernel: [drm] Skip scheduling IBs! Sep 18 22:32:49 steamdeck kernel: [drm] Skip scheduling IBs! Sep 18 22:32:49 steamdeck systemd[1]: jupiter-fan-control.service: Failed with result 'exit-code'. Sep 18 22:32:49 steamdeck systemd[1]: jupiter-fan-control.service: Consumed 8.436s CPU time. Sep 18 22:32:49 steamdeck systemd[1]: jupiter-fan-control.service: Scheduled restart job, restart counter is at 1. Sep 18 22:32:49 steamdeck systemd[1]: Stopped Jupiter fan control. Sep 18 22:32:49 steamdeck systemd[1]: jupiter-fan-control.service: Consumed 8.436s CPU time. Sep 18 22:32:49 steamdeck systemd[1]: Started Jupiter fan control. Sep 18 22:33:26 steamdeck systemd-logind[900]: Power key pressed short. Sep 18 22:33:26 steamdeck systemd-logind[900]: Power key pressed short. Sep 18 22:33:28 steamdeck systemd-logind[900]: Power key pressed short. Sep 18 22:33:28 steamdeck systemd-logind[900]: Power key pressed short. Sep 18 22:33:44 steamdeck systemd-logind[900]: Power key pressed short. Sep 18 22:33:45 steamdeck systemd-logind[900]: Power key pressed short. Sep 18 22:33:46 steamdeck systemd-logind[900]: Power key pressed short. Sep 18 22:33:47 steamdeck systemd-logind[900]: Power key pressed short.

in UI screens freeze, then it blinks and no further progress happens. in game mode I can kill game with steam+long press B, in desktop I can just hard reset.

Any idea what can be a problem here? HW issue, fan or gpu drivers?
How could I get more details?

Thank you.

regards,
peter
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Showing 1-2 of 2 comments
kosherkielbasa Nov 26, 2022 @ 6:34am 
I am having the same problem with a different game. Did you ever resolve this?
#1
pelop Nov 26, 2022 @ 10:45am 
first step from this comment helped me: https://steamcommunity.com/app/1675200/discussions/1/3186864655209404156/?ctp=9#c6117591738156135890
no crash since then, 3 months or so
#2
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Showing 1-2 of 2 comments
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Steam Deck > Bug Reports > Topic Details
Date Posted: Sep 21, 2022 @ 3:36am
Posts: 2

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