Steam deck still says packaged

[Cob 72]

I ordered on the 19th and its been stuck on packaged for a few days now, how long does this usually take?

[adventureFAN]

US or Europe?

I am from Germany and it took 7 days for them to pick up the package from the warehouse in NL.

[BringeroTorero]

You are not alone, my friend.

Here are some people with the same problem (my order is packaged since the 17th)

https://steamcommunity.com/app/1675200/discussions/0/4038101970205491632/

[FirebrawlX]

I ordered on 16th, 20 minutes after launch .. and it's still in packaged .. so you probably have 4 - 7 days more in packaged state

[Sean]

Get in line, a lot of us ordered on the 16th and are still looking at Packaged status.

[stuartoleary81]

Hopefully when it is eventually sent for you guys it doesn't take as long as it is for me in the UK. I've had no update since it left valve in the Netherlands for nearly 3 days.
I drove from Eindhoven to my house in the south of England in about 5 hours in the summer (I know it's not as simple as that).

[LemonScampi]

Originally posted by stuartoleary81:

Hopefully when it is eventually sent for you guys it doesn't take as long as it is for me in the UK. I've had no update since it left valve in the Netherlands for nearly 3 days.
I drove from Eindhoven to my house in the south of England in about 5 hours in the summer (I know it's not as simple as that).

i'm in the UK and in the same spot, it was shipped out from the netherlands to the final parcel center 2 days ago now but it apparently hasn't reached there yet? , from previous experience (4 times) this is usually the quickest part of the delivery and takes about half a day and usually happens overnight so who knows whats going on and where it is now.
For context i ordered in the first 20 mins of orders going live on the 16th

[stuartoleary81]

Yep mine went through 21 mins after. Maybe ours are in the same place at the bottom of the English channel

[LemonScampi]

Originally posted by stuartoleary81:

Yep mine went through 21 mins after. Maybe ours are in the same place at the bottom of the English channel

Lol, More likely already entertaining someone else or their kids :D

[stuartoleary81]

Haha. I feel kind of daft now for spamming the payment button last Thursday

[Blood Wolfe]

I'm in Canada, ordered on the 16th 20 minutes after it went live and I am still stuck on "packaged items"