UK Steam Deck still not arrived via GLS

[B19Dom]

So I paid my SD on 21st September which was posted on 22nd September via GLS I was supplied with a tracking number and also a Parcel Force tracking number well GLS tracking still says same as it did on 23rd September "in transit" also tried the Parcel Force tracking number and that can't be found, I've contacted Valve and they said to wait 8 business days which it had only been 6 when I contacted them so after 8 business days I contacted Valve again and still had no reply I'm in limbo £455 down and no SD to show for it what can I do

[TTF]

Steam Deck Order History:
Reservation: 18th September 2022 1:15pm
Order comformation: 29th September 2022 6:56pm
Parcel data was entered into GLS IT System: 3rd October 2022 9:48am
Parcel still not handed over to GLS: 3rd October 2022 9:48am
Tracking number: 3rd October 2022 10:45am
Parcel handover to GSL: 3rd October 2022 6:03pm
Parcel left parcel center: 3rd October 2022 6:03pm
Random refund: 3rd October 2022 9:32pm???
Steam Deck entered the UK: 6th October 2022 12:10am
Steam Deck entered the UK: 6th October 2022 2:09am
On its way: 6th October 2022 3:22pm
Parcel has reached the parcel center: 6th October 2022 5:22pm
Parcel has reached the parcel center: 7th October 2022 7:22am
Radio silence: 7th October 2022 4:25pm
Showed up today at 8:30pm I got the email with my delivery time slot after the deck was in my hands and already saw the driver this morning for another delivery ♥♥♥♥ evri hope this help

[mitchysss9]

OP did you receive yours yet? Can you share your events from tracking similar to reply above please? I’m in same situation but got the £570 one so slightly more out of pocket and hurting right now.

Thanks for the reply also it helped

[CrankyPlatypus80]

I’m also struggling with GLS. The tracking only states that it’s in a parcel centre in the Netherlands. It’s a Christmas gift. Ordered the beginning of December. I’m worried it’s either lost or stolen. It appears people are having similar problems with GLS. I can’t afford to wait (being a present) and would have to get a refund.

[Gaz N1]

Originally posted by CrankyPlatypus80:

I’m also struggling with GLS. The tracking only states that it’s in a parcel centre in the Netherlands. It’s a Christmas gift. Ordered the beginning of December. I’m worried it’s either lost or stolen. It appears people are having similar problems with GLS. I can’t afford to wait (being a present) and would have to get a refund.

Did yours arrive yet? Mine looks like this.

16/12/2022 18:39
The parcel has left the parcel center.


Netherlands

16/12/2022 18:39
The parcel was handed over to GLS.


Netherlands

16/12/2022 11:31
The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.


Netherland

No more updates after that.

[KoRnSteven]

Originally posted by Gaz N1:

Originally posted by CrankyPlatypus80:

I’m also struggling with GLS. The tracking only states that it’s in a parcel centre in the Netherlands. It’s a Christmas gift. Ordered the beginning of December. I’m worried it’s either lost or stolen. It appears people are having similar problems with GLS. I can’t afford to wait (being a present) and would have to get a refund.

Did yours arrive yet? Mine looks like this.

16/12/2022 18:39
The parcel has left the parcel center.


Netherlands

16/12/2022 18:39
The parcel was handed over to GLS.


Netherlands

16/12/2022 11:31
The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.


Netherland

No more updates after that.

I have the exact same on my tracking (dates and all) it’s a little worrying nearly a week later and no movement

[KoRnSteven]

Originally posted by KoRnSteven:

Originally posted by Gaz N1:

Did yours arrive yet? Mine looks like this.

16/12/2022 18:39
The parcel has left the parcel center.


Netherlands

16/12/2022 18:39
The parcel was handed over to GLS.


Netherlands

16/12/2022 11:31
The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.


Netherland

No more updates after that.

I have the exact same on my tracking (dates and all) it’s a little worrying nearly a week later and no movement

Update: it’s now being delivered tomorrow 22nd December hope yours is nearer too

[HC838]

Mine is the same

[Jake Sully]

For those who wants specific update of tracking use NL version of GLS tracker. Don't use their global/international tracker since that one does not give much updates than their NL version does. This is what i used to see when mine was shipped. Then i noticed the difference between both.

The link to the NL verions is: https://www.gls-info.nl/ change language to english through top right button.