Desktop Mode - Unusable download speeds

[Kurty]

Hi Guys,

I'm hoping someone will be able to help.

My brother has been having significant issues downloading ANYTHING via desktop mode. The issue was noticed when trying to download Proton via ProtonUp-QT.

I have my own Steam Deck and have had no issues at all, but for some reason his download speeds are unbearable (In Desktop Mode) despite having 1Gig Internet. Gaming mode seems to be fine, games are downloading as a normal rate.

So far we've tried:

- A Factory Reset
- Updating DNS settings 1.1.1.1 , 4.4.4.4 , 9.9.9.9
- Router Restart (Numerous)
- Turning on Developer Mode - Wifi Power management options

Nothing seems to be working.

Trying to avoid going down the RMA route so any help would be greatly appreciated.

[sgeyer]

If game mode download is OK, but desktop mode is slow, it most likely is not a hardware issue so why RMA ?

[Kurty]

sgeyer님이 먼저 게시:

If game mode download is OK, but desktop mode is slow, it most likely is not a hardware issue so why RMA ?

RMA would be my only option. I have an Identical Steam Deck here that has had zero issues, so as far as I'm concerned (assuming that we can't figure out a fix) there must be a fault with the device.

[tfk]

First I would ask support for help. The fact that it only occurs in Desktop mode is an indication that this is a software issue.

[AttackllAttack]

same issue here .. even speed test in desktop mode is fine .. but downloading anything there i get less than 1mb/s .. speed test i get 400mb/s in desktop mode

[StarKiller]

yo did you ever find a solution because I'm having this issue right now too.

[SauceBoss]

yeah me 2, any solution ?

[Kurty]

Hi Gents,

The issue seems to have fixed itself, sorry I've not been any help!

We think it may have been an issue with his Virgin router but we can't be too sure.

I'll leave this open, just in case anyone can offer a fix :)

[Sunbleached Angel]

Currently installing Brave browser at ~250 kiloBYTES a second, not a great experience

[mistagen]

Hi, just got my new SD Oled and i cant download anything in desktop mode because of very slow download speed in desktop mode - game Mode download speeds are fine

[mistagen]

Plz help:)

[DeltaWave0x]

mistagen님이 먼저 게시:

Hi, just got my new SD Oled and i cant download anything in desktop mode because of very slow download speed in desktop mode - game Mode download speeds are fine

Same problem, no idea of why :(

[RedBaronK™]

mistagen님이 먼저 게시:

Hi, just got my new SD Oled and i cant download anything in desktop mode because of very slow download speed in desktop mode - game Mode download speeds are fine

There's a known issue with wifi on OLED. There's a thread on the forums here under "absurd issues".

[Johnny Silverhand]

No update as of 01/25?

[CeRRaNo_ZA]

Same issue, quite ridiculous actually, how do we get this escalated?

[Gio]

I might had found the problem. Some other discussion / site said switching to 2.4g Network. But it doesn't work for me.

Just as I tried to connect to my cell phone Hotspot, I went into the wifi setting @ desktop mode and remove any other extra unwanted wifi, and only one wifi option left inside. Suddenly the download speed shoots up. Basically removing all other extra wifi fixes my problem not sure would it work for you guys though.