Still crashing to desktop

[Clamdigger]

I bought the game on April 14th, I thought it looked like a fun game. Problem is I have not been able to play, because as soon as I try to load a single player or coop game, after about 2 or 3 seconds it crashes to desktop. I replied directly to I think one of the devs(FFH_Greg) on another forum post telling him my situation, but he never replied back. I have also emailed support about a week ago and still no reply from them either.

I think there are some log files some place that we can send to support so maybe they can help, and that is what Im trying to ask the devs/support but they dont answer. Anyone else having crashing issues or know of any more fixes? Or does anyone know exactly where the log files are? Thanks for any help.

[Sairi (Jen)]

In Greg's defence. He has been awfully busy. I can however bring your situation under his attention again.

No guarantee he answers. Like I said. He's awfully busy

[Phoenix Cat]

Originally posted by Clamdigger:

I bought the game on April 14th, I thought it looked like a fun game. Problem is I have not been able to play, because as soon as I try to load a single player or coop game, after about 2 or 3 seconds it crashes to desktop. I replied directly to I think one of the devs(FFH_Greg) on another forum post telling him my situation, but he never replied back. I have also emailed support about a week ago and still no reply from them either.

I think there are some log files some place that we can send to support so maybe they can help, and that is what Im trying to ask the devs/support but they dont answer. Anyone else having crashing issues or know of any more fixes? Or does anyone know exactly where the log files are? Thanks for any help.

Here is the location of the log files.

%localappdata%\ProjectZeppelin\Saved\Logs

[gagewhylds]

I’m having this same problem. Tried a bunch of things to get it going but can’t. As soon as I choose the empty single player save slot and start it crashes to desktop. Unfortunately steam refused my refund request because I bought it more than 2 weeks ago.

[Phoenix Cat]

Originally posted by gagewhylds:

I’m having this same problem. Tried a bunch of things to get it going but can’t. As soon as I choose the empty single player save slot and start it crashes to desktop. Unfortunately steam refused my refund request because I bought it more than 2 weeks ago.

Maybe I can help. If I may start with your specs. Are you running an RTX video card?

[dcy665]

If your game crashes to desktop repeatedly then there is a list of things to do first:
I thought ever Steam gamer knew these; Verify game files, double check device drivers are up to date. Uninstall the game, then reinstall and verify files again

Since it happens within a few seconds the probable failure mode is GPU/Driver
Try using -dx=which ever one you haven't used yet, -dx11 or -dx12
Also, Vulcan is typically worth trying
I have seen posts that ray tracing can cause issues
So, did you look at Options, or did the game crash before that (which is what I'm guessing happened)

When you post you need to post your system specs
Often different GPUs have different issues with a particular game.
Memory being sucked up by leaving your browser open with a mere 111 tabs

Anyway, please share your specs, and if you've done any of the above

Good Luck

[Clamdigger]

Originally posted by Phoenix Cat:

Originally posted by gagewhylds:

I’m having this same problem. Tried a bunch of things to get it going but can’t. As soon as I choose the empty single player save slot and start it crashes to desktop. Unfortunately steam refused my refund request because I bought it more than 2 weeks ago.

Maybe I can help. If I may start with your specs. Are you running an RTX video card?

Hey ya Phoenix Cat. Here is my basic system info.

OS is Microsoft Windows 10 Pro
Motherboard is a MSI X570-A PRO (MS-7C37)
Processor is a AMD Ryzen 7 5800X 8-Core Processor, 3801 Mhz, 8 Core(s), 16 Logical Processor(s)
Video card is a NVIDIA GeForce RTX 3070
RAM is 32.0 GB

Just updated my graphics drivers, but still trying a few other things. I run a lot of other games so been distracted with those a bit hehe. But want to get this game running.

[gpcstargate]

Have you clear your Steam Cache file in setting ... that can cause a crash if there are to many.

[Clamdigger]

Originally posted by gpcstargate:

Have you clear your Steam Cache file in setting ... that can cause a crash if there are to many.

Yes I just cleared the download cache but it didnt help, but thanks for the recommendation.

[Clamdigger]

Originally posted by dcy665:

If your game crashes to desktop repeatedly then there is a list of things to do first:
I thought ever Steam gamer knew these; Verify game files, double check device drivers are up to date. Uninstall the game, then reinstall and verify files again

Since it happens within a few seconds the probable failure mode is GPU/Driver
Try using -dx=which ever one you haven't used yet, -dx11 or -dx12
Also, Vulcan is typically worth trying
I have seen posts that ray tracing can cause issues
So, did you look at Options, or did the game crash before that (which is what I'm guessing happened)

When you post you need to post your system specs
Often different GPUs have different issues with a particular game.
Memory being sucked up by leaving your browser open with a mere 111 tabs

Anyway, please share your specs, and if you've done any of the above

Good Luck

Yes Ive been through this process many times for years with other games, but I have been distracted with playing a few other games recently. But now I want to try more things to fix Forever Skies. Validating files didnt fix, my graphics drivers are up to date, and I want to try a few other things before reinstalling because 9 times out of 10 reinstalling isnt the issue from my experience. I have tried both DX11 and DX12 and it still crashes. But I see no option in game settings to run Vulcan, how can I do this? I also do not see any in game settings for ray tracing either.

[Clamdigger]

Just want to say thank you all, for helping me on this.

[gagewhylds]

Originally posted by dcy665:

If your game crashes to desktop repeatedly then there is a list of things to do first:
I thought ever Steam gamer knew these; Verify game files, double check device drivers are up to date. Uninstall the game, then reinstall and verify files again

Since it happens within a few seconds the probable failure mode is GPU/Driver
Try using -dx=which ever one you haven't used yet, -dx11 or -dx12
Also, Vulcan is typically worth trying
I have seen posts that ray tracing can cause issues
So, did you look at Options, or did the game crash before that (which is what I'm guessing happened)

When you post you need to post your system specs
Often different GPUs have different issues with a particular game.
Memory being sucked up by leaving your browser open with a mere 111 tabs

Anyway, please share your specs, and if you've done any of the above

Good Luck

Yes I’ve tried all these things except Vulcan. i7-13700, 32gb ram, RTX 4047 ti, Windows 11

Everything is closed in background. Drivers up to date, reinstalled 3 times (deleting cache folder each time). Verifying doesn’t help. Dx 11 and 12 both crash. RTX/DLSS features completely off. Low graphic settings. I’ve literally tried everything I could think of besides Vulcan. Only game I’ve ever had trouble with.

Edit: tried -vulcan and it’s the same. It’s something to do with the intro video I guess, It crashes before it can play it.

[gagewhylds]

Originally posted by Phoenix Cat:

Originally posted by gagewhylds:

I’m having this same problem. Tried a bunch of things to get it going but can’t. As soon as I choose the empty single player save slot and start it crashes to desktop. Unfortunately steam refused my refund request because I bought it more than 2 weeks ago.

Maybe I can help. If I may start with your specs. Are you running an RTX video card?

Ya I am, i7-13700, 32gb ram, RTX 4047 ti, Windows 11

I replied to someone else here explaining what I’ve tried so far. I’m not seeing an option for Vulcan though. I may try rolling back my video card, it’s the last thing I can think to do.

Edit: well I tried adding -vulcan to launch options and it’s the same.

I suppose it’s when the intro video starts that it crashes, though I’ haven’t been able to see any of this video so idk

[Phoenix Cat]

Originally posted by Clamdigger:

Just want to say thank you all, for helping me on this.

Hello. Please try this. There is an issue with DLSS on some RTX cards. Follow the instructions and then restart and should help. If not let me know. Thanks.

OK have what should work right now. There are some issues with DLSS that are being addressed. Until fixed do this.

Delete the file sl.pcl.dll from your forever skies game folder in steamapps. Just search for it and delete it the game should run fine after that.

here is where it is at. The x is your harddrive.

x:\SteamLibrary\steamapps\common\Forever Skies\ProjectZeppelin\Plugins\Nvidia\Streamline\Binaries\ThirdParty\Win64

[gagewhylds]

Originally posted by Phoenix Cat:

Originally posted by Clamdigger:

Just want to say thank you all, for helping me on this.

Hello. Please try this. There is an issue with DLSS on some RTX cards. Follow the instructions and then restart and should help. If not let me know. Thanks.

OK have what should work right now. There are some issues with DLSS that are being addressed. Until fixed do this.

Delete the file sl.pcl.dll from your forever skies game folder in steamapps. Just search for it and delete it the game should run fine after that.

here is where it is at. The x is your harddrive.

x:\SteamLibrary\steamapps\common\Forever Skies\ProjectZeppelin\Plugins\Nvidia\Streamline\Binaries\ThirdParty\Win64

Hmm, that didn’t work either.

I’m also getting rubber banding while scrolling menus. I mean using a controller I’ll scroll down like 6 options in settings then it jumps back up four settings, scroll down 6, jumps back 4. That sort of thing. Probably unrelated though.

[gpcstargate]

OK ... I Just noticed ... You are running Win.11 ... I Hate to say this, but many games Don't like Win.11 .... I'm Still running Win. 10 Pro and have had only 1 game ever crash on me and that was awhile back.
I will say ... Wish you the Best of Luck on resolving the issue

PS: If are running DirectX 12 ... try going back to 11, even if they say 12 compatible - 12 still has an issue with some Games ... I ever rarely use DirectX 12