UNREAL ENGINE CRASH WHEN JOINING LOBBY VIA STEAM OR INVITE LINK, ALSO HAPPENS ON CASUAL AND RANK MATCH

[cabralar]

NOW I HAVE ISSUES WITH THIS GAME. THE GAME CRASHED MORE THAN 10 TIMES TODAY

THE UNREAL ENGINE 4 CRASH REPORTER ALWAYS SHOWS. EVER SINCE YOU PATCHED THE GAME I AM ALWAYS PROMPTED.

IS THERE A FIX ON THIS?

[cabralar]

HI. PLEASE ACKNOWLEDGE CONFIRMATION. THE ERROR IS VERY ANNOYING.

[cabralar]

NO CONFIRMATION? THIS IS AN AGGRAVATING ISSUE ALREADY

[SNK Dev]

Hello there,

We are looking at this issue at the moment.

Could you share with us the crash log contents? Text log would be highly appreciated.

Could you look at these places and check if there is any log?

C:\Users\nameUser\AppData\Local\KOFXV\Saved\Crashes

C:\Program Files (x86)\Steam\steamapps\common\THE KING OF FIGHTERS XV\KOFXV\Saved\Logs

Best regards,
SNK Dev C

[cabralar]

NO LOGS SEEN. FROM INCORRECT TAGGING OF RQ TO THIS, YOU ARE MAKING THE GAME UNPLAYABLE AND UNCOMFORTABLE

[cabralar]

HERE IS THE ERROR MESSAGE FROM UNREAL ENGINE 4 CRASH REPORTER

LoginId:8b5b15b043a68cbd8b9e19a958822dbc
EpicAccountId:10986a6bf20f4f00bc3bcc9a7d007cab

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

KOFXV_Win64_Shipping
KOFXV_Win64_Shipping
KOFXV_Win64_Shipping
kernel32
ntdll

[cabralar]

WHEN CAN I EXPECT A RESOLUTION? THE ISSUE IS ANNOYING AS I CANNOT PLAY ONLINE DUE TO THIS.

[Alucard Phil]

Originally posted by SNK Dev:

Hello there,

We are looking at this issue at the moment.

Could you share with us the crash log contents? Text log would be highly appreciated.

Could you look at these places and check if there is any log?

C:\Users\nameUser\AppData\Local\KOFXV\Saved\Crashes

C:\Program Files (x86)\Steam\steamapps\common\THE KING OF FIGHTERS XV\KOFXV\Saved\Logs

Best regards,
SNK Dev C

i have lots of crash reports

[SNK Dev]

Hello cabralar,

We are currently investigating the issue, it seems many users are reporting the same issue, so possibly we can find the issue easily.

Best regards,
SNK Dev C

[cabralar]

Originally posted by SNK Dev:

Hello cabralar,

We are currently investigating the issue, it seems many users are reporting the same issue, so possibly we can find the issue easily.

Best regards,
SNK Dev C

CAN WE HAVE A STATUS UPDATE ON THIS?

[DepthOfGnosis]

same issue ... unreal engine crash when join room or MP matches

[cabralar]

I THINK THE ERROR MESSAGE THAT I ENCOUNTERED HAS BEEN RESOLVED. BUT I AM STILL ON GUARD ON ANY ISSUES THAT WILL ARISE. THE PC VERSION IS PLAGUED WITH A LOT OF ISSUES