Sophos preventing game from starting

[Saynayko]

My cpu is also used for work and I have an anti-malware program installed by IT called Sophos and when I start the game it immediately stop the process and closes steam and it gives this msg: 'HollowProcess' malicious behavior prevented in Steam

[Narandia]

I swear these days most paid anti-virus programs just cause more harm than they prevent.
Not really something game devs can do much about (outside just not using stupid invasive DRM measures, which I don't think AtS does).
As far as a business level software goes, those are also generally a lot more strict in general, so I would actually expect this behaviour for a lot of games, and according to that message it saw Steam doing something suspicious. Maybe the direct X check/upgrade it normally does the first time you launch a game.

[cFortC]

So I have the Sophos Home malware protection product and also find that Steam is terminated immediately with "Hollow process" whenever I try to run a game.

What is the solution? Is it positively safe to tell Sophos to ignore this detection?

In general, is it possible to run the games in my library standalone (without oversight by Steam)? In this case, the game is URU and it is not clear exactly which file in its local files directory I would double-click on in order to run the game.

Any assistance or tips will be appreciated.

[Narandia]

I'm no expert, but I doubt that it is detecting a genuine security risk (at least, nothing more than what using Steam and most video games pose in general).

Maybe you could find some useful information elsewhere online, like the Sophos website or related forums.

[drizzt]

same. generally if you try 2nd , 3rd time. maybe even half dozen times, it will eventually work . SMH... just in case someone else comes across this issue.

[fungy]

Sophos has a support article advising that they're aware of this type of issue and state the following:

We are aware that some Windows Steam games might trigger "Attack Intercepted" alerts on launch.

Our Product team is working on improving game compatibility in the future. The expected date for a compatibility update is Mid 2024.

They also have further information on what to do to allow the games to run without triggering the alert, which is just to exclude them from scanning.

Source: https://support.home.sophos.com/hc/en-us/articles/360053083431-Allowing-games-to-run-along-with-Sophos-Home