Against the Storm

Against the Storm

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Gold Standard Apr 28, 2023 @ 11:33am
Missing Graphics
With this new update, the game is showing black artifacts in place of many graphics. This behavior started sometime after the Merchant Ship update.

https://steamcommunity.com/sharedfiles/filedetails/?id=2968420535

https://steamcommunity.com/sharedfiles/filedetails/?id=2968420460

Computer Information:
Manufacturer: GIGABYTE
Model: A7 K1
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 5800H with Radeon Graphics
CPU Family: 0x19
CPU Model: 0x50
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3194 Mhz
16 logical processors
8 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce RTX 3060 Laptop GPU
DirectX Driver Name: nvldumd.dll
Driver Version: 31.0.15.2802
DirectX Driver Version: 31.0.15.2802
Driver Date: 12 22 2022
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: NVIDIA GeForce RTX 3060 Laptop GPU
VendorID: 0x10de
DeviceID: 0x2520
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 15.04" x 8.46" (17.24" diag)
38.2cm x 21.5cm (43.8cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek(R) Audio)

Memory:
RAM: 15724 MB

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 472068 MB
Largest Free Hard Disk Block: 192139 MB
OS Install Date: Jan 07 2023
Game Controller: None detected
MAC Address hash: e60951c09cc0e400e288bdf75b8d78c398267a61

Storage:
Disk serial number hash: 29e82566
Number of SSDs: 0
Number of HDDs: 0
Last edited by Gold Standard; Apr 28, 2023 @ 11:34am
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Showing 1-2 of 2 comments
Leisurely Luke  [developer] May 8, 2023 @ 11:50pm 
Hey! Apologies for the late reply. I'm curious - do you still experience this issue? It's very weird :O

Firstly, I suggest verifying the integrity of game files: https://help.steampowered.com/faqs/view/0C48-FCBD-DA71-93EB

Please also update your drivers: https://www.nvidia.com/en-us/geforce/drivers/

If it doesn't help, I'd be grateful if you could send us the zipped contents of your entire game saves folder. It's located here:
%userprofile%\appdata\locallow\Eremite Games
You can send it to support@eremitegames.freshdesk.com or on Discord[discord.gg]. Looking into the files might give us a better understanding of what's going on. Thanks!
Gold Standard May 9, 2023 @ 6:19am 
Verifying integrity of game files fixed the issue.
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Showing 1-2 of 2 comments
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Date Posted: Apr 28, 2023 @ 11:33am
Posts: 2