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Do you have ALL 3 tiles? if you do, you should know what it spells out.
The first is dropped by a nure-onna (snake woman) in the bath springs on the first floor (from the starting point, it should on the left side)
The 2nd should be dropped on the 2nd floor by a Yamanba patrolling around.
The 3rd is dropped by a flying boat in a room on the 2nd floor.
After obtaining all 3, you should drop down or take the lift down to the lowest floor level and unlock the door (after fighting through some enemies).
I just ran through the mission myself and after killing the Ubume (the bird lady that likes to jump around), the Back Room Key should automatically be given to you with a prompt for you to confirm.
After a google search, there was a reddit thread of some folks having the same issue, it seems like using a Divine Branch and redoing the mission works.
Thank you very much this works :)
I had exactly the same problem, it worked too, thanks !