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It's just unfortunate that the developers chose to exclude a segment of their public (the ultrawide users). Really petty attitude.
A game that hardwires the aspect on its code is not timeproof. A couple decades earlier, the "normal" were 4:3 monitors. Again, shame on the developers of this game.
Maybe if they become hugely successful they can revisit the game later on and 'modernize' it.
Saying 'shame on them' for not tailoring their game for a tiny niche of the PC market is some serious entitlement. Great, we have Ultrawide monitors. 99% of gamers don't.
Almost every PC gaming public is a niche audience. Joystick users? A small percentage. Souls-like appreciators? Ditto. Linux users? Check. Stylized 2D cartoon lovers? Same thing. This is one of the big advantages of PC gaming over console gaming, even. It appeals to diverse audiences, instead of the mass-market things.
Also, what about accessibility? Your 'niche' arguments falls completely flat on this. Less than 0.1% of players are colorblind, shouldn't developers make it easier for them? What about people from different countries? They are sure a small percentage but nevertheless we see the game translated to 11 languages -- I'd bet at least one of these has less than 1% of buyers.
Ultrawide support is important. So much that there are many curators specialized on that very feature. And even to 2D side-scrolling RPGs, it's not that difficult to implement considering other accessibility and compatibility features.
BTW, looking at the Steam Hardware Survey, the figure for ultrawide users seems to be more around 2%.
So, I reiterate. Shame on them for being so lazy and inconsiderate regarding ultrawide support. From the reports on this thread, we know that a couple other people bought and refunded due to the lack of ultrawide, so this is also a cautionary message for the developers -- they are objectively losing money with this. And they are losing mindshare/user support, which is nigh impossible to measure, but counts against goodwill for this and future titles.
But shame on them? No. 98% of people on Steam don't care. I have an ultrawide and I don't care.
The game also doesn't support VR. Would you say shame on them for that?
You sound incredibly entitled.
I'm saying I would buy it, only if it has this feature. The same as others who won't buy because it's not in their national language or does not have a particular control scheme (K&M or joystick, for example). It's just a matter of fitness for the intended purpose. This is a 2D RPG, not really matching the VR scope, so asking for VR support would be absurd, asking for ultrawide support isn't.
The reason of my persistence on this thread is that discounting the ultrawide support issue, which can be resolved quickly and it's within the normal scope of fixing bugs in many games, this game seems very close to what I like. It is not difficult to understand and this is not entitlement. Besides, I'm saying I will buy it once that's done.