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ComposedJam Jun 8, 2020 @ 11:32am
Save data lost upon restarting computer
Is anyone else losing their save data when they restart their computer?

I love this game, but it is literally unplayable if I can't save progress from day to day. I need to turn off my computer sometimes!
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Showing 1-12 of 12 comments
Ultrabot Jun 8, 2020 @ 11:40am 
Might be cloud sync.

Try right clicking the game in steam library > properties > updates
uncheck cloud sync.
#1
ComposedJam Jun 8, 2020 @ 11:44am 
Thanks for the timely reply I will try that an update this post
#2
ComposedJam Jun 8, 2020 @ 11:56am 
So cloud sync isn't selected, so I guess that isn't the problem?

Is no one else having this issue?
#3
Ultrabot Jun 8, 2020 @ 11:57am 
Not caused by the game or steam then. My bet would be some sort of clean up software on your computer.
#4
ComposedJam Jun 8, 2020 @ 12:01pm 
Clean up software?

I doubt it, honestly. I've never had this issue with any other games with steam or blizzard or any other client....
#5
Ultrabot Jun 8, 2020 @ 12:03pm 
Sorry. Out of ideas. Only time i've heard of something like that is cloud sync error where it wipes your saves. Check your drive, see how much space is there, and run the disk cleanup.

Windows key + E
Find your drive (normally C)
Right click
properties, disk cleanup
Last edited by Ultrabot; Jun 8, 2020 @ 12:04pm
#6
CalicoJack Jun 8, 2020 @ 12:04pm 
how about turning cloud sync on then?
Last edited by CalicoJack; Jun 8, 2020 @ 12:05pm
#7
ComposedJam Jun 8, 2020 @ 3:33pm 
Originally posted by CalicoJack:
how about turning cloud sync on then?
That fixed it, thanks. I'm not sure why it has to be on to have save data, but oh well!
#8
Ultrabot Jun 8, 2020 @ 3:36pm 
I never have it on. Disabled entirely on steam for all games. Weird one.
#9
CalicoJack Jun 8, 2020 @ 5:18pm 
i have it on always on every game and also never have this kind of problems, duh....

glad your problems got solved
#10
Ultrabot Jun 8, 2020 @ 8:05pm 
Yeah odd right? I had origin do that to me with sync on.
#11
Biffmeister Jun 10, 2020 @ 1:38pm 
This solution helped for me.

It seems my cloud save was full for this game. I unchecked it in Steam and cleared some space.
Check this link and follow steps in post #6
https://steamcommunity.com/discussions/forum/1/360672047212137212/

Dunno if it's important, but I also removed the file "Player_RA_settings_1.bin" in my Steam folder.
It can be found in "...\Steam\userdata\271031\1213210\remote".
It will be recreated once the game launches again.

This helped with Red Alert, I've seen people having the same problem but with TD also.
I guess it works the opposit way then.
#12
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Command & Conquer™ Remastered Collection > General Discussions > Topic Details
Date Posted: Jun 8, 2020 @ 11:32am
Posts: 12

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