Apex Legends

Apex Legends

View Stats:
Apex Legends keeps crashing mid game.
Hi
the app closes suddenly, no signs of trouble before it happens, or any error messages after.
i have tried many different solutions that i found in the internet but nothing worked.

the troubleshooting steps i did are the following>
1- verified integrity of the game files many times in Steam.
2- checked disable fullscreen optimization, Run the game as an administrator, and Register this program for restart.
3- checked override high DPI scaling behavior to application.
4- deleted all files in %temp%
5- ran the game on DX11 and DX12
6- rested my monitor
7- uninstaled the game back and forth 3 times.
8- allowed the game to communicate through the windows defender firewall in private and public.



all of that troubleshooting and my game still crashes.
My PC specs and system information are the following:

Motherboard: TUF Gaming X670E-PLUS WIFI
Processor: AMD Ryzen 7 7800X3D 8-core 4201 Mhz,
GPU: Nvidia Geforce RTX 4070 Ti
RAM: DDR5 32GB running at 5200hz 
Windows 10
SSD: MICRON_2210_MTFDHBA1T0QFD 953.86 GB
Internet speed: 751.7 Mbps download, 698.8 Mbps upload
Monitor: 3440x1440 and 180.000Hz.


I do not know what do to fix these please help.
please feel free to ask if you have any questions.
< >
Showing 1-15 of 25 comments
Does this happen with any other games or programs.
It sounds like compatibility or hardware issue. I would think if there have been any recent changes to the system or system behaviours. Updates, new programs etc. There are hundreds of things that could cause an issue like this where no crash report generation is triggered.
You could use hardware monitor or task manager to make a log and see if there are any clues there.
You could check event viewer to see if there are any events that cause the issue to occur.
I notice that you didn't list your PSU, it's probably not that but that could also be a cause depending what rail configuration it uses if the GPU is drawing too much power it could limit the GPU draw and cause an error that would crash the game without generating a log. Even if the PSU is not faulty it could be under powered. With that issue you would probably see your monitor flash or change in some way briefly.
Last edited by IamOnBreak; May 16 @ 8:19pm
Sparrow May 16 @ 8:20pm 
Originally posted by IamOnBreak:
Does this happen with any other games or programs.

no only when i play Apex
Sparrow May 16 @ 8:22pm 
Originally posted by IamOnBreak:
I notice that you didn't list your PSU, it's probably not that but that could also be a cause depending what rail configuration it uses if the GPU is drawing too much power it could limit the GPU draw and cause an error that would crash the game without generating a log. Even if the PSU is not faulty it could be under powered. With that issue you would probably see your monitor flash or change in some way briefly.

PSU is 750 wat, i have been told that its more than enough for my GPU
Sparrow May 16 @ 8:23pm 
Originally posted by IamOnBreak:
It sounds like compatibility or hardware issue. I would think if there have been any recent changes to the system or system behaviours. Updates, new programs etc. There are hundreds of things that could cause an issue like this where no crash report generation is triggered.
You could use hardware monitor or task manager to make a log and see if there are any clues there.
You could check event viewer to see if there are any events that cause the issue to occur.


i did not use the event viewer before, i will learn about it and use, maybe as you said i can get more info
The other thing I would try is playing the game in 1080p or lower settings in general and seeing if it crashes. If it doesn't crash then that would tell you that it's an issue caused by some part of the game being too demanding for example a texture or game object not loading properly.
DLSS/Frame generation is also a considerable culprit in issues like this. Especially when it comes to lighting details.
Sparrow May 16 @ 8:39pm 
i have another 1080p monitor, i can try to play on to, i did not know that would be a reason but i will try and just to be sure
Another important thing to do is update your GPU drivers. This can also solve similar issues.
Anyways that's all I've got. Hope you managed to get it resolved.
I am having the same issue. I have done the same trouble shooting and no luck
Euphytose May 16 @ 11:18pm 
Originally posted by IamOnBreak:
Another important thing to do is update your GPU drivers. This can also solve similar issues.
Anyways that's all I've got. Hope you managed to get it resolved.

Actually the recent Nvidia drivers have a lot of issues, it's recommended to downgrade.

I have the exact same GPU as OP, running a year old driver, and I have no issues whatsoever.
IamOnBreak May 17 @ 12:16am 
Originally posted by Euphytose:
Originally posted by IamOnBreak:
Another important thing to do is update your GPU drivers. This can also solve similar issues.
Anyways that's all I've got. Hope you managed to get it resolved.

Actually the recent Nvidia drivers have a lot of issues, it's recommended to downgrade.

I have the exact same GPU as OP, running a year old driver, and I have no issues whatsoever.
Yeah it's true that's also a common problem.

Personally I don't really like or trust Nvidia GPUs any more.
Ever since I switched to AMD CPU + AMD GPU I've had much fewer issues and much smoother performance across the board. (Used to run AMD CPU + Nvidia GPU)
Sparrow May 17 @ 2:26am 
Originally posted by Euphytose:
Originally posted by IamOnBreak:
Another important thing to do is update your GPU drivers. This can also solve similar issues.
Anyways that's all I've got. Hope you managed to get it resolved.

Actually the recent Nvidia drivers have a lot of issues, it's recommended to downgrade.

I have the exact same GPU as OP, running a year old driver, and I have no issues whatsoever.

i heard about it but i have no clue how to downgrade my GPU drivers
Originally posted by Sparrow:
Originally posted by Euphytose:

Actually the recent Nvidia drivers have a lot of issues, it's recommended to downgrade.

I have the exact same GPU as OP, running a year old driver, and I have no issues whatsoever.

i heard about it but i have no clue how to downgrade my GPU drivers

Go to the Nvidia website and download them here.

Edit: Make sure you select the correct GPU and OS.

Edit 2: And when installing, make sure you check "Clean install" in the options.
Last edited by Euphytose; May 17 @ 2:28am
Had the same issue. Changed Power Plan to Balanced rather than High Performance and it got solved.
< >
Showing 1-15 of 25 comments
Per page: 1530 50