Apex Legends

Apex Legends

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Juão May 17, 2021 @ 6:17pm
Account banned. First time playing on steam since EA
My account got banned, probably because of plataform transiction issues.
Any way to solve that quickly?
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Showing 1-15 of 17 comments
PS Rookie May 17, 2021 @ 6:19pm 
me too, i dont think this normal.
Coviak May 17, 2021 @ 6:31pm 
go back on EA and enable every security feature you can and submit a help ticket. same thing happened to me because some lowlife decided the y wanted to hack my account and use it to cheat on.....
SuperBeasto May 18, 2021 @ 12:33am 
Same here wtf is going on?
I lost all my characters and skins.....
Last edited by SuperBeasto; May 18, 2021 @ 12:33am
Vulkan May 18, 2021 @ 12:34am 
Originally posted by WombatWarrior69:
Same here etc is going on?
What's going on is that easyanticheat is doing its job. Don't cheat and you won't be banned, simple . Nice gameban btw.
Last edited by Vulkan; May 18, 2021 @ 12:34am
SuperBeasto May 18, 2021 @ 12:49am 
Originally posted by Vulkan:
Originally posted by WombatWarrior69:
Same here etc is going on?
What's going on is that easyanticheat is doing its job. Don't cheat and you won't be banned, simple . Nice gameban btw.
I didn’t cheat tho.
And the game ban has nothing to do with this game.
Vulkan May 18, 2021 @ 12:52am 
Originally posted by WombatWarrior69:
Originally posted by Vulkan:
What's going on is that easyanticheat is doing its job. Don't cheat and you won't be banned, simple . Nice gameban btw.
I didn’t cheat tho.
And the game ban has nothing to do with this game.
Never said it did but it's shows you have a track record of cheating . I have zero sympathy for your ban at is as it is most likely justified. If it a mistake then contact EA as moaning about it here will accomplish nothing
SuperBeasto May 18, 2021 @ 1:01am 
Originally posted by Vulkan:
Originally posted by WombatWarrior69:
I didn’t cheat tho.
And the game ban has nothing to do with this game.
Never said it did but it's shows you have a track record of cheating . I have zero sympathy for your ban at is as it is most likely justified. If it a mistake then contact EA as moaning about it here will accomplish nothing
I already did it’s just bs how they randomly banned me.
And I didn’t cheat in the other game it was because I flamed out a ttv streamer who was good friends with a developer. I didn’t know at the time.
She got me banned.
Juão May 18, 2021 @ 6:23am 
Originally posted by Vulkan:
Originally posted by WombatWarrior69:
Same here etc is going on?
What's going on is that easyanticheat is doing its job. Don't cheat and you won't be banned, simple . Nice gameban btw.
Dude, if you are out of the loop just go away.

A lot of players are getting banned for no reason. I was offline for a whole year, and I never cheated or even sploited anything and yet i got a ban
gnome May 18, 2021 @ 8:04am 
2 things, you're either an actual victim and are genuinely concerned on why there's an issue or you are a cheater looking for a second chance. either way, there's only so much you can do:

1. change your password and set up 2FA on your account.

2. submit a ticket to support to verify your account was banned in accordance with their policies.

security breaches happen, who knows what is leaked. you might've clicked a malicious link in the past. google "Origin/EA security breach" if you wanna inform yourself. typically, companies are required to inform consumers directly, usually via e-mail respective to your account, if there was a breach on their network, so your e-mails could be something to check in the 1 year you've been absent, assuming this is a possibility of your account being compromised.

as for "solving this issue", it's at Respawns discretion whether or not the ban was appropriate. majority of the posts i've seen had the ban as the correct action. from my understanding, people who have not been active on their accounts are the main ones being targeted (because less activity means less chance for the account owner to notice a hacker is using it). they either use the account to cheat with or sell the account to cheaters, which is why it looks like someone used it from another geographical region.

in the end, learn from your mistakes. hopefully these security measures aren't taken lightly in the future, as they also reflect on things that matter, like a bank account. convenience and security will never be on par. the higher the convenience is for consumers, the lower the security. the higher the security, the lower the convenience. 2FA will mitigate the chances of your account being compromised, so i suggest to exercise it.
Uzken May 18, 2021 @ 8:34am 
Your locked flaged THE BIGGEST CHEATER OF ALL TIME! NOW EAT THAT!
xplaygtk May 18, 2021 @ 8:38am 
yeah it happen on me two days ago and i contact customer service,now their just reply email to me.after i reset password and set-up verifycation,i finally can play apex.

here what's EA reply to me.


Hello,

We saw some unusual activity on your EA Account.

To keep your EA Account safe, we have reset your password.

What happened and what do I need to do?

After noticing potentially suspicious activity associated with your EA account, we reset the password to protect your personal information.

We don’t think the suspicious activity is from unauthorized access to EA databases. We think it may be related to issues like phishing, using weak passwords, logging in from shared connections, or using the same password on multiple websites.

To unlock your account, reset your password using the URL link below, or select “Forgot your password?” next time you try to login to your account.

We also recommend enabling Login Verification, which checks for new or unrecognized accounts when you sign-in, to fully secure your EA Account.

You will need to reset your EA Account password to log in to your account and use the online features of our games.

SECURE YOUR EA ACCOUNT

Here’s how you can secure your EA Account:

• Reset your password
https://signin.ea.com/p/web2/resetPassword
• Enable Login Verification
https://help.ea.com/help/account/origin-login-verification-information
• Update your EA Account information
https://help.ea.com/help/account/if-you-forgot-your-ea-account-id-or-password/#

ANY QUESTIONS?

Still need help with your EA Account? Contact EA Help to speak with an agent:

Contact Us
https://help.ea.com/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=hacked-account

Thank you,
EA Terms of Service





THESMF1210 May 18, 2021 @ 9:42am 
Originally posted by TTV/Johny_Bala:
My account got banned, probably because of plataform transiction issues.
Any way to solve that quickly?
yh quit cheating in games

guess he got banned on Origin, but thought steam would be a new way to play again, even tho steam is just a path host, still EA and Origin for the game
Juão May 18, 2021 @ 7:07pm 
Originally posted by Stalkers be Stalking:
Originally posted by TTV/Johny_Bala:
My account got banned, probably because of plataform transiction issues.
Any way to solve that quickly?
yh quit cheating in games

guess he got banned on Origin, but thought steam would be a new way to play again, even tho steam is just a path host, still EA and Origin for the game
Sure thing ♥♥♥♥♥♥♥♥ Holmes.
Pope Francis May 18, 2021 @ 8:47pm 
Same thing happened to me, you need to fix security settings and contact them, then it should be ready to go either on steam or origin
Danyaell May 18, 2021 @ 9:26pm 
Use 2FA
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Date Posted: May 17, 2021 @ 6:17pm
Posts: 17