game not launching

[Lucky - The Unlucky]

more than 24hrs without being able to open the game

[L3nil]

My problem was that DS4 windows was causing the game to crash, disabling it fixed it for me, and any other rebinds/ scripts you may have

[Lucky - The Unlucky]

Originally posted by ZEN:

People, I am also one of those players who are troubling to play apex because of the white screen. Well, I can now. We are thinking that this from the Respawn's end but its not even if it is they won't put their attention on. It's been two weeks without playing the game. But today I just deleted and reinstalled the AMD software. It worked. Added apex their, did all the necessary settings and its start working. Atleast for me. I am also a mouse and key player. Try your luck!! By doing this if you haven't already done. Delete and reinstall your driver

damn this is hard because i don't have anything from AMD, i use intel and nvidia gpus...

[76561199757951215]

Try delete and reinstall it. If you have already done then I don't have anything to help you bro. I am not a computer geek

[VladaSs]

Please fix the game

[Smook'z]

Originally posted by Grinch:

after starting the game, a constant white screen opens in the window.
there is sound but nothing but a white screen is showing. this happened today.

the same bro

[L0k1]

I managed to play the game finally.. (ON EAapp!!!)
Steps I took before success :
1, I deleted geforce experience
2, windows + R > msconfig > services > and disable everything what you dont know what it is, except microsoft services (you can hide those.) Here I had some Lenovo named thing, what I dont know why so I just uncheck them and click OK. Also here I found my Kingstone fury rgb controll something.. I also disabled that..
3, I downloaded CCleaner and basically I used everything the program let for free. [cleaning registry files and repair missing ones.]
I dont remember any more steps but of course I did a lot of things before these final 3.. e.g I deleted logitecGhub and my keyboard app (I used them to controll the rgb colors...) and my Asus motherboard app (aura controll).
I updated diretX and other programs what the game uses.. ect.
BTW I don't think geforce experience was the main problem.. so later I'll add back these step by step to see what the game let me use.

The last update what Apex pushed out today didnt fixed the issue btw(of course not lol). I got a different message but the same content.. "I use some script or background tools" thats why I started messing around msconfig and see what I have running and I dont know about it.

If you guys managed to run the game let me know :D and if you dont find servers also let me know because I had that too and somehow solved by messing around at the ethernet / network settings.

~sorry for my bad english btw~

[sakradko]

Originally posted by Charlie:

Originally posted by Lucky - The Last MnK:

and what made you think people still with older versions?

1. This is due to the fact that you have an old version of Windows, and a warning about updating Windows was displayed for all of us every time we started it from November-December 2023
2. You have an unverified driver or program running in autorun or in processes, and this is checked through "!Autoruns.exe"
My friend and I also stopped running the game when it worked for everyone else, and it incredibly coincided that he, like me, had Windows version 1803, he updated it to Windows 11 and everything worked. I reinstalled Windows 10 22h2, optimized it, and everything worked. So update yourself, clowns, respawns don’t give a damn about such a small number of people who have problems. Well, seriously, they started nerfing aimassist after 5 years, what do you hope for???

I can confirm - have two computers with different parameters both running Win10 LTSC 2019 and the game would close on the Easy Anticheat splash screen at the start without any error messages. I tried updating the drivers, ran the game verification via Steam, reinstalled the game and tried tinkering with SecureBoot - the only thing that worked out in the end was updating the OS to Win10 LTSC 2021 which solved the problem, so there is some merit to this advice; thanks for the suggestion.

[PirulaMaster]

Did everything you guys have pointed out.
- I uninstalled all the apps i didnt use.
- I checked all the start up apps with Autoruns.exe
- I uninstalled and re installed Radeon AMD drivers
- Same thing with Audio drivers
- I changed to EA and Steam back and forth
- I unplugged every USB port

Still, nothing worked. Its been 2 weeks. This is incredible.

[Lucky - The Unlucky]

th

Originally posted by sakradko:

Originally posted by Charlie:

1. This is due to the fact that you have an old version of Windows, and a warning about updating Windows was displayed for all of us every time we started it from November-December 2023
2. You have an unverified driver or program running in autorun or in processes, and this is checked through "!Autoruns.exe"
My friend and I also stopped running the game when it worked for everyone else, and it incredibly coincided that he, like me, had Windows version 1803, he updated it to Windows 11 and everything worked. I reinstalled Windows 10 22h2, optimized it, and everything worked. So update yourself, clowns, respawns don’t give a damn about such a small number of people who have problems. Well, seriously, they started nerfing aimassist after 5 years, what do you hope for???

I can confirm - have two computers with different parameters both running Win10 LTSC 2019 and the game would close on the Easy Anticheat splash screen at the start without any error messages. I tried updating the drivers, ran the game verification via Steam, reinstalled the game and tried tinkering with SecureBoot - the only thing that worked out in the end was updating the OS to Win10 LTSC 2021 which solved the problem, so there is some merit to this advice; thanks for the suggestion.

if the problem is something that simple (win version), respawn team should just let a note saying that we should update our windows version.... this isn't like a top secret thing that cheaters would use ? idk lol

[Shiroko]

i had the problem for a bit i found out its most likely a app running in the back ground that uses key binds could be your keyboard controller or something that disables some keys on your key board may even be other open programs so try closing back ground programs 1 by 1 and try launching the game may be a windows thing 2 idk really i have a caps small program that disables my caps locks key bc i hit it on accident a lot if its open it will just make my game crash i can other easy anti games with it but for apex it wont open unless i close it reopening it while my games on causes a near instant crash

[Charlie]

Originally posted by Lucky - The Last MnK:

th

Originally posted by sakradko:

I can confirm - have two computers with different parameters both running Win10 LTSC 2019 and the game would close on the Easy Anticheat splash screen at the start without any error messages. I tried updating the drivers, ran the game verification via Steam, reinstalled the game and tried tinkering with SecureBoot - the only thing that worked out in the end was updating the OS to Win10 LTSC 2021 which solved the problem, so there is some merit to this advice; thanks for the suggestion.

if the problem is something that simple (win version), respawn team should just let a note saying that we should update our windows version.... this isn't like a top secret thing that cheaters would use ? idk lol

A warning window about Windows versions being too old has popped up EVERY TIME I'VE LAUNCHED APEX LEGENDS FOR 10 MONTHS. Obviously, sooner or later the game stopped running on older versions, as was the case initially, for example, with Call of Duty and, possibly, with other games. If you have an older version of Windows, first of all reinstall the newer version if it is ready for the sake of apex Legends. For Win10, even without settimerresolution you won't lose anything, don't worry about it, my latency is even a little lower.
Just remember to enter flags 211 in the registry instead of 11 for directx11.
Well, if you need old Windows for cheats and scripts, suck my ass.

[Azzmatazz~]

i just found exactly what was doing it for me.

I have a PC from Scan, on bootup it launched "menu.exe" which is a support app. I hadn't ever used it and didn't really know it was there.
When this was closed Apex worked fine, but when it was running i ran into launch issues.
I have now disabled it from running on startup and had no issues since
I hope this helps someone.

[勁爆bom bom彈珠人]

Originally posted by Charlie:

Originally posted by Lucky - The Last MnK:

th


if the problem is something that simple (win version), respawn team should just let a note saying that we should update our windows version.... this isn't like a top secret thing that cheaters would use ? idk lol

A warning window about Windows versions being too old has popped up EVERY TIME I'VE LAUNCHED APEX LEGENDS FOR 10 MONTHS. Obviously, sooner or later the game stopped running on older versions, as was the case initially, for example, with Call of Duty and, possibly, with other games. If you have an older version of Windows, first of all reinstall the newer version if it is ready for the sake of apex Legends. For Win10, even without settimerresolution you won't lose anything, don't worry about it, my latency is even a little lower.
Just remember to enter flags 211 in the registry instead of 11 for directx11.
Well, if you need old Windows for cheats and scripts, suck my ass.

Hey man , stop talking ♥♥♥♥♥♥♥♥♥. (A warning window about Windows versions being too old has popped up EVERY TIME I'VE LAUNCHED APEX LEGENDS FOR 10 MONTHS) Are you serious??? I play this ♥♥♥♥ every day and no any warning window about the versions being too old. And there have so much people say that after upgrade, still cannot play. And I think most player cannot accept the Respawn say in X (If you are unable to launch the game, please disable any programs running in the background that may interfere with Apex.)

[76561199111953654]

I created a local Windows account and started Apex from there,I was able to launch it

[ilias]

the last update didn't fix it for me. same thing, sound is cutting-out, no video. transparent full-screen window.