Apex Legends

Apex Legends

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144 Jul 26, 2023 @ 1:24am
Game keeps crashing straight to Desktop
Title says it all, no errors no logs no nothing, I don't know what to do at this point
Playing on a laptop, it is not overheating

Laptop specs:
16gb RAM
CPU: AMD Ryzen 5600
GPU: Nvidia RTX 3050
Drivers are up to date, tried multiple versions as well

EDIT: It happens midgame, not on startup or anything. Runs smoothly until just decides to close completely. It is not running on background
Last edited by 144; Jul 26, 2023 @ 1:26am
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Showing 1-15 of 19 comments
Canis Lupus Jul 26, 2023 @ 3:10am 
Same happens to me. It started happening since the beginning of this season. There is no fix unfortunately and it is happening randomly to people.

I have seen people with high-end systems reporting crash while others with much weaker systems playing with no problem. So it is not a performance issue it seems.

Moreover, I have seen discussions where they've reported that reinstalling the game also does not fix it.

I have also tried to verify the files myself but no luck there either.

The only thing I was able to find out was that it only happens on world's edge and range. Probably because the range's map model is based on world's edge. I am not sure about this tho. But I never have crashes while in storm point or other maps.

I also haven't seen any crashes on non-BR modes.

At-least, this is what is happening for me so try not playing when world's edge is up and see if that helps or not. But as I've said the issue is too random and debugging a root cause is proving to be too difficult.


I did one more verification after yesterday's update. Haven't played yet tho. Let me see what happens.


UPDATE: I now crash in Storm Point too :)

UPDATE 1: Found the problem!!!! It is a network related issue. Somehow, the servers are having problems with some connections. I used to play on WARP because that way I could have squeezed out a few more ms from my network connection. Plus, the latency was much more stable. I tried playing without that and I have never crashed since then. Although some people have also reported that they are having crashes even when they are not behind a VPN. All and all, as I said and to my understanding, it is a connection issue so try doing something to you connection (e.g. Use a VPN, ...).
Last edited by Canis Lupus; Sep 10, 2023 @ 8:23am
Originally posted by Canis Lupus:
Same happens to me. It started happening since the beginning of this season. There is no fix unfortunately and it is happening randomly to people.

I have seen people with high-end systems reporting crash while others with much weaker systems playing with no problem. So it is not a performance issue it seems.

Moreover, I have seen discussions where they've reported that reinstalling the game also does not fix it.

I have also tried to verify the files myself but no luck there either.

The only thing I was able to find out was that it only happens on world's edge and range. Probably because the range's map model is based on world's edge. I am not sure about this tho. But I never have crashes while in storm point or other maps.

I also haven't seen any crashes on non-BR modes.

At-least, this is what is happening for me so try not playing when world's edge is up and see if that helps or not. But as I've said the issue is too random and debugging a root cause is proving to be too difficult.


I did one more verification after yesterday's update. Haven't played yet tho. Let me see what happens.


UPDATE: I now crash in Storm Point too :)
it is happening to several people; been digging around to see if there are any fixes, but seems that the new update is just broken, and we'll have to wait until the devs fix it in future updates
With each new season i'm getting more and more bugs and glitches, so i wouldn't keep my hopes to high either
Cereal_killer Sep 9, 2023 @ 4:12pm 
it’s happened to me the game crashes to desktop only while playing br mode
TethisX Sep 9, 2023 @ 5:30pm 
Game loads the intro splash screen then crashes to desktop for me now. Never use to before.
Avalons Sep 10, 2023 @ 12:23am 
same thing goes to mine, got high end spec yet its sucks a lot.
Bart Sep 10, 2023 @ 11:03pm 
last week i played with no crash at all,then suddenly this week i crashed every game,i love this game so much but this sucks
khalitzburg Sep 10, 2023 @ 11:58pm 
also happen to me, how to fix the problem? anyone know?
Reyy Sep 11, 2023 @ 12:04am 
I have this problem as well tried everything possible still kicks me back to desktop
Deus Ex Homie Sep 11, 2023 @ 12:11am 
Originally posted by 144:
Title says it all, no errors no logs no nothing, I don't know what to do at this point
Playing on a laptop, it is not overheating

Laptop specs:
16gb RAM
CPU: AMD Ryzen 5600
GPU: Nvidia RTX 3050
Drivers are up to date, tried multiple versions as well

EDIT: It happens midgame, not on startup or anything. Runs smoothly until just decides to close completely. It is not running on background

Try using a VPN, pick the same region as the server you play on.
This game has gotten WORSE since i joined in S14.
Since S16, I've not been able to play without Crashing to Desktop, UNLESS i use a VPN!
Reyy Sep 11, 2023 @ 1:46am 
Originally posted by Deus Ex Homie:
Originally posted by 144:
Title says it all, no errors no logs no nothing, I don't know what to do at this point
Playing on a laptop, it is not overheating

Laptop specs:
16gb RAM
CPU: AMD Ryzen 5600
GPU: Nvidia RTX 3050
Drivers are up to date, tried multiple versions as well

EDIT: It happens midgame, not on startup or anything. Runs smoothly until just decides to close completely. It is not running on background

Try using a VPN, pick the same region as the server you play on.
This game has gotten WORSE since i joined in S14.
Since S16, I've not been able to play without Crashing to Desktop, UNLESS i use a VPN!
mine is the opposite of this i turned off my vpn and no crashes yet been playing for an hour now
Deus Ex Homie Sep 11, 2023 @ 11:13am 
Originally posted by Reyy:
Originally posted by Deus Ex Homie:

Try using a VPN, pick the same region as the server you play on.
This game has gotten WORSE since i joined in S14.
Since S16, I've not been able to play without Crashing to Desktop, UNLESS i use a VPN!
mine is the opposite of this i turned off my vpn and no crashes yet been playing for an hour now
daym yo shocker haha, but im glad you found something to help stabilize it! Guess that's Apex Legends for you, it's such a ♥♥♥♥.show, i legit think the main coders are not qualified to work on a game of this magnitude, the interface is clunky, lobby UI is crap, social ui is crap.... they SERIOUSLY need to do some re-hiring :BL3Thumbsup:
Last edited by Deus Ex Homie; Sep 11, 2023 @ 11:13am
Reyy Sep 14, 2023 @ 1:44am 
anyone know when they will fix this shiii??
SkillsthatkillS Sep 14, 2023 @ 2:24am 
These idiots won't fix their game, won't ban the cheaters but will ban me if I cuss at the dude who annoys me throughout the whole game. Epic.
Basurmanin Sep 14, 2023 @ 8:49am 
Originally posted by TethisX:
Game loads the intro splash screen then crashes to desktop for me now. Never use to before.
How did you solve this problem?
KRUNCHY Jan 23 @ 5:27pm 
Originally posted by Basurmanin:
Originally posted by TethisX:
Game loads the intro splash screen then crashes to desktop for me now. Never use to before.
How did you solve this problem?
How did you fix this?
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Date Posted: Jul 26, 2023 @ 1:24am
Posts: 19