Apex Legends

Apex Legends

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JC Jun 9, 2021 @ 8:23pm
The client's game account has been banned: Banned ???
Im not hacking, banned for no reason?
I didn't play it for a long time and when i came back boom boom bruh client banned
Last edited by JC; Sep 21, 2021 @ 7:52pm
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Showing 1-15 of 16 comments
K0RS41R Jun 9, 2021 @ 8:46pm 
Unfortunately no one on the Steam discussion forums can directly help you with this. Please read this official EA link, and open a support case with EA directly to appeal the ban, and hopefully they lift it for you: https://help.ea.com/en-au/help/account/information-about-banned-or-suspended-accounts/

Good luck.
Palor0 Jun 10, 2021 @ 12:01am 
How to get Unbanned in Origins/Apex

For banned users you need evidence of your account being hacked, follow these steps.
1. Open Origin click origin top left
2. EA help & billing
3. Your EA data
4. Request a download ( once file is ready download it), this could take an hour or so.
5. Open the downloaded .json file with notepad
6. Scroll all the way down to the bottom and find all your login information , there you will see if there were failed and successful attempts etc

Use the above information when opening a support ticket with EA as proof.

Hopefully this information would prevent future 'banned for no reason' threads as users can now read this and use it to create a case with EA and not try to get help/abuse in the forums.

Good Luck.
STARK Jun 10, 2021 @ 5:49am 
got banned for no reason too lol
gennt- Sep 20, 2021 @ 2:31pm 
Me too wtf??
^6jeevan Sep 20, 2021 @ 3:21pm 
Originally posted by eL Padre:
Me too wtf??
same i got banned too today aswell, maybe not a coincident? i contacted RA support earlier this morning hopefully theyll get back
THESMF1210 Sep 20, 2021 @ 3:27pm 
bye
Nives Sep 20, 2021 @ 4:10pm 
Originally posted by ^6jeevan:
Originally posted by eL Padre:
Me too wtf??
same i got banned too today aswell, maybe not a coincident? i contacted RA support earlier this morning hopefully theyll get back

same. I haven't played since July though. I took a break after S8's bs. I was about to start playing again but got an email at 4 am saying i was permabanned lol. on the forums it looks like there's a lot of people this is happening too within the past week.

edit: I downloaded my EA data and it showed tons of failed and successful logins from cities worldwide. It was crazy lol. now im curious how they're doing what they do. I hope some screenshots will help get my account back.

edit again: i got my account back in 24 hours providing them screenshots of my EA data
Last edited by Nives; Sep 21, 2021 @ 9:34am
ilyn Sep 20, 2021 @ 4:13pm 
lol get rekt cheaters good riddance
ElizabethWasAGilf Sep 21, 2021 @ 6:51am 
Originally posted by The SMF 1210:
bye
Why you qo toxic
Vivitronics Oct 24, 2021 @ 7:58pm 
Originally posted by Swamp doggie:
Originally posted by ^6jeevan:
same i got banned too today aswell, maybe not a coincident? i contacted RA support earlier this morning hopefully theyll get back

same. I haven't played since July though. I took a break after S8's bs. I was about to start playing again but got an email at 4 am saying i was permabanned lol. on the forums it looks like there's a lot of people this is happening too within the past week.

edit: I downloaded my EA data and it showed tons of failed and successful logins from cities worldwide. It was crazy lol. now im curious how they're doing what they do. I hope some screenshots will help get my account back.

edit again: i got my account back in 24 hours providing them screenshots of my EA data

same I played like 2 matches at the start of the season and now I'm banned apparently after like a month of not playing
do some thing! Nov 4, 2021 @ 3:56am 
Me too tf
Originally posted by STARK:
got banned for no reason too lol
Amay Sep 5, 2022 @ 6:05am 
Support told me to reset my password and I did and ban is gone. Try it too. :steamthumbsup:
mickey mouse Sep 5, 2022 @ 6:19am 
yes it happened to me either , tried to contact EA suppot and chat with advisors,they will give you acc back,No worry
GG.Silva Oct 9, 2023 @ 11:03am 
Having the same problem. Have reached out to EA via their help page, lets see what comes of it. Its a strange thing when even their ban history page doesn't show any active bans to appeal.
bluelootgoblin Oct 9, 2023 @ 12:01pm 
same
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Date Posted: Jun 9, 2021 @ 8:23pm
Posts: 16