Banned for being hacked, 2 weeks gone by and nothing....

[Rectal Dragon]

I have had this happen to me before on COD and Overwatch, as well as WOW, yet it only took about 12 hours to fix.... Why is Apex taking 2 weeks without any response or any action???? I really like this game but ♥♥♥♥, I may have to uninstall and try something different, plus have paypal give me a full refund

[Alcator]

Originally posted by arthemesia01:

I have had this happen to me before on COD and Overwatch, as well as WOW, yet it only took about 12 hours to fix.... Why is Apex taking 2 weeks without any response or any action???? I really like this game but ♥♥♥♥, I may have to uninstall and try something different, plus have paypal give me a full refund

If you do a chargeback, they will block your entire Origin account; if you bought it on Steam, then Steam will block your account after a chargeback.

[Rectal Dragon]

Oh right because my account isn't already blocked. Yeah I'll take em to court if they did something that stupid and win :p Thats not even close to what would actually happen btw, they cannot block my account for something someone in a different country did and steal my money btw. Thats illegal

[Alcator]

Originally posted by arthemesia01:

Oh right because my account isn't already blocked. Yeah I'll take em to court if they did something that stupid and win :p Thats not even close to what would actually happen btw, they cannot block my account for something someone in a different country did and steal my money btw. Thats illegal

Read the Terms of Service / End User License Agreement.

Somewhere in there, there's a clause that says that if you have a dispute over some financial transaction, you will first try to resolve it with their support team in a mutually agreeable way. It also probably says that doing a chargeback without exhausting all other options is considered a breach of the contract and so the service (i.e., your account) are terminated.

You may kick and scream all you want, I'm trying to help you.

You got banned from the game, because SOMEONE -- YOU or someone else -- cheated using aimbot, or otherwise made the game less fun for others. Your account security is your responsibility; if you used a simple password, or if you used the same password you use on other services and one of them got hacked and the attackers then sold your account and password to others and those others then cheated using your account, that's STILL YOUR FAULT.

Apparently, some users were able to get their accounts back by downloading their complete login history from the Origin website and demonstrating to EA support that the cheating occurred from Taiwan or Hong Kong or some other country. I suggest you follow that route.

But doing a chargeback is not going to endear you in the eyes of EA Support.

[Rectal Dragon]

Originally posted by Alcator:

Originally posted by arthemesia01:

Oh right because my account isn't already blocked. Yeah I'll take em to court if they did something that stupid and win :p Thats not even close to what would actually happen btw, they cannot block my account for something someone in a different country did and steal my money btw. Thats illegal

Read the Terms of Service / End User License Agreement.

Somewhere in there, there's a clause that says that if you have a dispute over some financial transaction, you will first try to resolve it with their support team in a mutually agreeable way. It also probably says that doing a chargeback without exhausting all other options is considered a breach of the contract and so the service (i.e., your account) are terminated.

You may kick and scream all you want, I'm trying to help you.

You got banned from the game, because SOMEONE -- YOU or someone else -- cheated using aimbot, or otherwise made the game less fun for others. Your account security is your responsibility; if you used a simple password, or if you used the same password you use on other services and one of them got hacked and the attackers then sold your account and password to others and those others then cheated using your account, that's STILL YOUR FAULT.

Apparently, some users were able to get their accounts back by downloading their complete login history from the Origin website and demonstrating to EA support that the cheating occurred from Taiwan or Hong Kong or some other country. I suggest you follow that route.

But doing a chargeback is not going to endear you in the eyes of EA Support.

Ok i'll make it simple. Terms don't mean anything, a landlord could require you to pay him in 20 pounds of crack..... Just because you agree to them doesn't make you bound. No they do not have a right to commit larceny just because you agree to terms XD. I have tried to work it out with em btw, as stated I have been trying to work it out with them for 2 weeks with no response. If they don't want to even follow their own terms thats on them. The reason why I am posting here is simply to try to create one last big stink so I can officially say I have actually tried everything.

[zz]

So you got hacked in OW and COD too? Hmm

[Rectal Dragon]

Originally posted by GOD GAMER:

So you got hacked in OW and COD too? Hmm

Yes I have been before, as well as WOW. Blizzard had a major security breach in 2018, you can look it up

[zz]

What about Apex and WOW

[Rectal Dragon]

Originally posted by GOD GAMER:

What about Apex and WOW

nope never

[zz]

So you're involved in both major and personal security breach..in 4 games..hmmmmmm

[Rectal Dragon]

Originally posted by GOD GAMER:

So you're involved in both major and personal security breach..in 4 games..hmmmmmm

OHHHHHHH ITS SO WEIRD HMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM. NOT LIKE MILLIONS WERE NOT INVOLVED AT ALL XD You should join a FBI, you would be useful there

[lolschrauber]

if this happened to you 3 times already, maybe you are the bigger problem here

[zz]

https://www.youtube.com/watch?v=WtIyhd2D1AI

[rose princess]

same here except I won't even bother contacting support because I had trouble with them before and I know they only employ autists

[Forge Master]

How does something like this happen to you often? Do people NOT use 2 step verfication setups to protect themselves?

[rose princess]

Originally posted by Daddy Yes!:

How does something like this happen to you often? Do people NOT use 2 step verfication setups to protect themselves?

I son't even use origin