Apex Legends

Apex Legends

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YO DANGER Nov 4, 2020 @ 8:33pm
How do i change EA account?
Help pls
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Showing 76-90 of 251 comments
Originally posted by Super Gogeta-sama:
Originally posted by Tingus Pingus:
You need to log in to EA's website and actually create a support ticket and ask them to unlink your accounts, ♥♥♥♥♥♥♥ stupid EA

Even that wont work mate. Apex is literally Welded to your SteamID. If they forcefully unlink your account, it either makes it so your steam wont access any Origin network game, which is pointless if you want to play Apex on it, or could even possibly destroy your steam credibility, making it so you cant play online on Steam overall.

They ♥♥♥♥♥♥ us. Auto-linked to an account you dont want, and cant undo it without destroying everything youve worked for. If that isnt EA in a nutshell, I dont know what is.


agreed, currently trying to contact ea support; but stuck on a 'loading' screen on their ♥♥♥♥♥♥♥ support LMAO
LazerDiller Nov 5, 2020 @ 12:27am 
I have contacted EA support. They have no intend on helping with this issue. They say that once you sign-in you are permanently linked to that EA account on steam. Doesn't matter if that account is level 1 and you have a level 500 account and it was a mistake. THEY DONT CARE. YOU ARE NOW PERMANENTLY ♥♥♥♥♥♥.
"So for those of you that care enough. All I had to do was make a new steam account. Then upon opening Apex it gave me the option to log in again.
The only caveat is having to go between two steam accounts. This is a sure fire way to have it work though. I am currently playing rn."
-Read this in another thread, might work for you might not. Good luck
XXDEANMUMXX Nov 5, 2020 @ 12:32am 
I have same problem

EA informed me that the unlink option has been removed from their side, we will have to wait until the option is back
!KIRA Nov 5, 2020 @ 1:07am 
Anyone found a fix yet?
Schweiß Nov 5, 2020 @ 1:08am 
Having same problem here too :(
Last edited by Schweiß; Nov 5, 2020 @ 1:08am
Crypticus Nov 5, 2020 @ 1:19am 
It logged me into some ♥♥♥♥♥♥ alt I've only used once for a completely different game and now I can't get my main apex account on steam :/ Well don EA!
ThatOneWeebz Nov 5, 2020 @ 1:22am 
Originally posted by Crypticus:
It logged me into some ♥♥♥♥♥♥ alt I've only used once for a completely different game and now I can't get my main apex account on steam :/ Well don EA!

Same dude, made an alt for a friend to use why'll he was over here in 2018. Never touched since. It became linked to my steam and ♥♥♥♥♥♥ me today. How fun
kay Nov 5, 2020 @ 1:26am 
bump :winter2019cooldog:
TostRavs Nov 5, 2020 @ 1:29am 
♥♥♥♥♥♥♥ EA...
fabi Nov 5, 2020 @ 1:33am 
I just contacted EA and for some reason they helped me! I will post the transcript here and try your luck by contacting EA.
Transcript:
Harshita (11/5/2020, 5:11:23 PM): Thank you for contacting EA HELP, my name is Harshita, may I start with your first name please?
(11/5/2020, 5:11:33 PM): (i hid this for this steam post)
Harshita (11/5/2020, 5:12:19 PM): Hello (i hid this for this steam post) . Nice to meet you. I can see that you have created the case about your game account access. Could you please explain more about it?
(11/5/2020, 5:13:04 PM): I thought I put the my correct Origin account on the Steam version of Apex Legends, but I logged in a different account and I want to unlink it so I can use my main account for Apex.
(11/5/2020, 5:13:25 PM): *I thought I logged in my correct Origin Account
Harshita (11/5/2020, 5:15:15 PM): I see that you've linked Steam account with incorrect EA account and wish to change it now. Please don't worry, I am here to help you with the same.
(11/5/2020, 5:15:30 PM): In Apex Legends yes
Harshita (11/5/2020, 5:15:57 PM): Its fine. In order to proceed further, may I ask couple of questions so that we can see, what we can do for you?
(11/5/2020, 5:16:22 PM): Ok
Harshita (11/5/2020, 5:17:29 PM): Thanks! May I ask for your EA email address along with Origin ID please? That is linked with your Steam account at this moment.
(11/5/2020, 5:18:39 PM): Is the ID the name?
(11/5/2020, 5:19:23 PM): Email: (i hid this for this steam post)
Origin ID: (i hid this for this steam post)
Harshita (11/5/2020, 5:22:25 PM): Thanks for the requested information. Now, I'd request you to please read and agree the disclaimer below so that I can remove Steam account from your incorrect EA account -
Harshita (11/5/2020, 5:22:34 PM): When we delete a persona from your account, you will be able to link it to another account, but your in-game progress will not transfer over. That means you’ll lose access to all entitlements, games, memberships or subscriptions, and in-game purchases that are associated with that persona. You will also permanently lose all game progress. If we delete a persona on an account you use to play FIFA, and that persona is still set as active in the web or companion app, you will lose access to the companion and web app entirely on your account. If we delete a persona on an account you use to play Apex Legends, you may have issues with Battle Pass leveling, item unlocks, and other errors.
Can you confirm that you would still like to have the persona removed from your account?
(11/5/2020, 5:24:04 PM): Yes
Harshita (11/5/2020, 5:24:39 PM): Thanks ! As per your concern, I've unlink the Steam account from your EA account here. Please let me know if you need help with any other concern today?
(11/5/2020, 5:24:59 PM): Can I try the game before leaving hehe
Harshita (11/5/2020, 5:26:20 PM): Sure.
Harshita (11/5/2020, 5:27:32 PM): Are you able to connect it with correct account ?
(11/5/2020, 5:28:21 PM): I am just waiting for the verification code so that I can sign in with the account.
Harshita (11/5/2020, 5:29:10 PM): You must have the code on your email address only.
(11/5/2020, 5:29:10 PM): Ahh it worked!! Thank you very much!
Harshita (11/5/2020, 5:29:18 PM): Awesome !
(11/5/2020, 5:29:20 PM): I am now on my correct email!
Harshita (11/5/2020, 5:29:24 PM): I am glad that I was able to resolve your concern.
Harshita (11/5/2020, 5:29:33 PM): Sound's perfect :)
Harshita (11/5/2020, 5:29:37 PM): Please let me know if you need help with any other concern today?
(11/5/2020, 5:29:48 PM): No more concerns. Thanks!
Thysios Nov 5, 2020 @ 1:33am 
I downloaded EA Desktop the other month to try that out. When I launched Apex Legends it signed into my account, but I was level 1 and all my stats/skins/etc were gone.

Went back to Origin and just ignored EA Desktop.

Now when I launch the game on Steam it signs me into that level 1 account again. ♥♥♥♥ sake.
I think this is a different issue to OP but still annoying the hell out of me.
!KIRA Nov 5, 2020 @ 1:35am 
Originally posted by fabi:
I just contacted EA and for some reason they helped me! I will post the transcript here and try your luck by contacting EA.
Transcript:
Harshita (11/5/2020, 5:11:23 PM): Thank you for contacting EA HELP, my name is Harshita, may I start with your first name please?
(11/5/2020, 5:11:33 PM): (i hid this for this steam post)
Harshita (11/5/2020, 5:12:19 PM): Hello (i hid this for this steam post) . Nice to meet you. I can see that you have created the case about your game account access. Could you please explain more about it?
(11/5/2020, 5:13:04 PM): I thought I put the my correct Origin account on the Steam version of Apex Legends, but I logged in a different account and I want to unlink it so I can use my main account for Apex.
(11/5/2020, 5:13:25 PM): *I thought I logged in my correct Origin Account
Harshita (11/5/2020, 5:15:15 PM): I see that you've linked Steam account with incorrect EA account and wish to change it now. Please don't worry, I am here to help you with the same.
(11/5/2020, 5:15:30 PM): In Apex Legends yes
Harshita (11/5/2020, 5:15:57 PM): Its fine. In order to proceed further, may I ask couple of questions so that we can see, what we can do for you?
(11/5/2020, 5:16:22 PM): Ok
Harshita (11/5/2020, 5:17:29 PM): Thanks! May I ask for your EA email address along with Origin ID please? That is linked with your Steam account at this moment.
(11/5/2020, 5:18:39 PM): Is the ID the name?
(11/5/2020, 5:19:23 PM): Email: (i hid this for this steam post)
Origin ID: (i hid this for this steam post)
Harshita (11/5/2020, 5:22:25 PM): Thanks for the requested information. Now, I'd request you to please read and agree the disclaimer below so that I can remove Steam account from your incorrect EA account -
Harshita (11/5/2020, 5:22:34 PM): When we delete a persona from your account, you will be able to link it to another account, but your in-game progress will not transfer over. That means you’ll lose access to all entitlements, games, memberships or subscriptions, and in-game purchases that are associated with that persona. You will also permanently lose all game progress. If we delete a persona on an account you use to play FIFA, and that persona is still set as active in the web or companion app, you will lose access to the companion and web app entirely on your account. If we delete a persona on an account you use to play Apex Legends, you may have issues with Battle Pass leveling, item unlocks, and other errors.
Can you confirm that you would still like to have the persona removed from your account?
(11/5/2020, 5:24:04 PM): Yes
Harshita (11/5/2020, 5:24:39 PM): Thanks ! As per your concern, I've unlink the Steam account from your EA account here. Please let me know if you need help with any other concern today?
(11/5/2020, 5:24:59 PM): Can I try the game before leaving hehe
Harshita (11/5/2020, 5:26:20 PM): Sure.
Harshita (11/5/2020, 5:27:32 PM): Are you able to connect it with correct account ?
(11/5/2020, 5:28:21 PM): I am just waiting for the verification code so that I can sign in with the account.
Harshita (11/5/2020, 5:29:10 PM): You must have the code on your email address only.
(11/5/2020, 5:29:10 PM): Ahh it worked!! Thank you very much!
Harshita (11/5/2020, 5:29:18 PM): Awesome !
(11/5/2020, 5:29:20 PM): I am now on my correct email!
Harshita (11/5/2020, 5:29:24 PM): I am glad that I was able to resolve your concern.
Harshita (11/5/2020, 5:29:33 PM): Sound's perfect :)
Harshita (11/5/2020, 5:29:37 PM): Please let me know if you need help with any other concern today?
(11/5/2020, 5:29:48 PM): No more concerns. Thanks!

Fake
ThatOneWeebz Nov 5, 2020 @ 1:36am 
Originally posted by fabi:
I just contacted EA and for some reason they helped me! I will post the transcript here and try your luck by contacting EA.
Transcript:
Harshita (11/5/2020, 5:11:23 PM): Thank you for contacting EA HELP, my name is Harshita, may I start with your first name please?
(11/5/2020, 5:11:33 PM): (i hid this for this steam post)
Harshita (11/5/2020, 5:12:19 PM): Hello (i hid this for this steam post) . Nice to meet you. I can see that you have created the case about your game account access. Could you please explain more about it?
(11/5/2020, 5:13:04 PM): I thought I put the my correct Origin account on the Steam version of Apex Legends, but I logged in a different account and I want to unlink it so I can use my main account for Apex.
(11/5/2020, 5:13:25 PM): *I thought I logged in my correct Origin Account
Harshita (11/5/2020, 5:15:15 PM): I see that you've linked Steam account with incorrect EA account and wish to change it now. Please don't worry, I am here to help you with the same.
(11/5/2020, 5:15:30 PM): In Apex Legends yes
Harshita (11/5/2020, 5:15:57 PM): Its fine. In order to proceed further, may I ask couple of questions so that we can see, what we can do for you?
(11/5/2020, 5:16:22 PM): Ok
Harshita (11/5/2020, 5:17:29 PM): Thanks! May I ask for your EA email address along with Origin ID please? That is linked with your Steam account at this moment.
(11/5/2020, 5:18:39 PM): Is the ID the name?
(11/5/2020, 5:19:23 PM): Email: (i hid this for this steam post)
Origin ID: (i hid this for this steam post)
Harshita (11/5/2020, 5:22:25 PM): Thanks for the requested information. Now, I'd request you to please read and agree the disclaimer below so that I can remove Steam account from your incorrect EA account -
Harshita (11/5/2020, 5:22:34 PM): When we delete a persona from your account, you will be able to link it to another account, but your in-game progress will not transfer over. That means you’ll lose access to all entitlements, games, memberships or subscriptions, and in-game purchases that are associated with that persona. You will also permanently lose all game progress. If we delete a persona on an account you use to play FIFA, and that persona is still set as active in the web or companion app, you will lose access to the companion and web app entirely on your account. If we delete a persona on an account you use to play Apex Legends, you may have issues with Battle Pass leveling, item unlocks, and other errors.
Can you confirm that you would still like to have the persona removed from your account?
(11/5/2020, 5:24:04 PM): Yes
Harshita (11/5/2020, 5:24:39 PM): Thanks ! As per your concern, I've unlink the Steam account from your EA account here. Please let me know if you need help with any other concern today?
(11/5/2020, 5:24:59 PM): Can I try the game before leaving hehe
Harshita (11/5/2020, 5:26:20 PM): Sure.
Harshita (11/5/2020, 5:27:32 PM): Are you able to connect it with correct account ?
(11/5/2020, 5:28:21 PM): I am just waiting for the verification code so that I can sign in with the account.
Harshita (11/5/2020, 5:29:10 PM): You must have the code on your email address only.
(11/5/2020, 5:29:10 PM): Ahh it worked!! Thank you very much!
Harshita (11/5/2020, 5:29:18 PM): Awesome !
(11/5/2020, 5:29:20 PM): I am now on my correct email!
Harshita (11/5/2020, 5:29:24 PM): I am glad that I was able to resolve your concern.
Harshita (11/5/2020, 5:29:33 PM): Sound's perfect :)
Harshita (11/5/2020, 5:29:37 PM): Please let me know if you need help with any other concern today?
(11/5/2020, 5:29:48 PM): No more concerns. Thanks!


What exactly did you put into the EA Help crap for that? Just incase.
fabi Nov 5, 2020 @ 1:38am 
Originally posted by Super Gogeta-sama:
Originally posted by fabi:
I just contacted EA and for some reason they helped me! I will post the transcript here and try your luck by contacting EA.
Transcript:
Harshita (11/5/2020, 5:11:23 PM): Thank you for contacting EA HELP, my name is Harshita, may I start with your first name please?
(11/5/2020, 5:11:33 PM): (i hid this for this steam post)
Harshita (11/5/2020, 5:12:19 PM): Hello (i hid this for this steam post) . Nice to meet you. I can see that you have created the case about your game account access. Could you please explain more about it?
(11/5/2020, 5:13:04 PM): I thought I put the my correct Origin account on the Steam version of Apex Legends, but I logged in a different account and I want to unlink it so I can use my main account for Apex.
(11/5/2020, 5:13:25 PM): *I thought I logged in my correct Origin Account
Harshita (11/5/2020, 5:15:15 PM): I see that you've linked Steam account with incorrect EA account and wish to change it now. Please don't worry, I am here to help you with the same.
(11/5/2020, 5:15:30 PM): In Apex Legends yes
Harshita (11/5/2020, 5:15:57 PM): Its fine. In order to proceed further, may I ask couple of questions so that we can see, what we can do for you?
(11/5/2020, 5:16:22 PM): Ok
Harshita (11/5/2020, 5:17:29 PM): Thanks! May I ask for your EA email address along with Origin ID please? That is linked with your Steam account at this moment.
(11/5/2020, 5:18:39 PM): Is the ID the name?
(11/5/2020, 5:19:23 PM): Email: (i hid this for this steam post)
Origin ID: (i hid this for this steam post)
Harshita (11/5/2020, 5:22:25 PM): Thanks for the requested information. Now, I'd request you to please read and agree the disclaimer below so that I can remove Steam account from your incorrect EA account -
Harshita (11/5/2020, 5:22:34 PM): When we delete a persona from your account, you will be able to link it to another account, but your in-game progress will not transfer over. That means you’ll lose access to all entitlements, games, memberships or subscriptions, and in-game purchases that are associated with that persona. You will also permanently lose all game progress. If we delete a persona on an account you use to play FIFA, and that persona is still set as active in the web or companion app, you will lose access to the companion and web app entirely on your account. If we delete a persona on an account you use to play Apex Legends, you may have issues with Battle Pass leveling, item unlocks, and other errors.
Can you confirm that you would still like to have the persona removed from your account?
(11/5/2020, 5:24:04 PM): Yes
Harshita (11/5/2020, 5:24:39 PM): Thanks ! As per your concern, I've unlink the Steam account from your EA account here. Please let me know if you need help with any other concern today?
(11/5/2020, 5:24:59 PM): Can I try the game before leaving hehe
Harshita (11/5/2020, 5:26:20 PM): Sure.
Harshita (11/5/2020, 5:27:32 PM): Are you able to connect it with correct account ?
(11/5/2020, 5:28:21 PM): I am just waiting for the verification code so that I can sign in with the account.
Harshita (11/5/2020, 5:29:10 PM): You must have the code on your email address only.
(11/5/2020, 5:29:10 PM): Ahh it worked!! Thank you very much!
Harshita (11/5/2020, 5:29:18 PM): Awesome !
(11/5/2020, 5:29:20 PM): I am now on my correct email!
Harshita (11/5/2020, 5:29:24 PM): I am glad that I was able to resolve your concern.
Harshita (11/5/2020, 5:29:33 PM): Sound's perfect :)
Harshita (11/5/2020, 5:29:37 PM): Please let me know if you need help with any other concern today?
(11/5/2020, 5:29:48 PM): No more concerns. Thanks!


What exactly did you put into the EA Help crap for that? Just incase.
Sorry forgot to put these.

Game: APEX LEGENDS
Platform: STEAM-PC
Category/topic: MANAGE MY ACCOUNT
Issue type: TRANSFER BETWEEN ACCOUNTS
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Date Posted: Nov 4, 2020 @ 8:33pm
Posts: 251