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Also You just get what´s seen on the store page. It is how it is. 2 hours refund window to test the whole game. I´m unsure if i need to say that this paragraph is sarcasm...
I just can say that i don´t have many problems - and never had a blackscreen in the game. Like 3 crashes in the 4.0.x patch. 2 in battle. But random. 0 crashes would be better, this way they happen rarely.
Did the game run well before - or did i misunderstand the post? Could also mean You just bought it. If the latter is the case, perhaps try to check the settings first - and perhaps run a benchmark, which is there. Just to see how that works. Take the battle benchmark - not the campaign ones. The campaign benchmarks return me like 25 fps, but the game runs okay, and the battles smooth.