Apparently linking Steam/CA accounts is broken

[Lithium]

How EXTREMELY annoying.... >:(

[Captain T1]

It is? How so?

[Lithium]

Originally posted by Captain T1:

It is? How so?

It simply doesn't work. It keeps saying "we cant link your accounts at this time", been doing this for a week.

[Abisha]

Originally posted by Lithium:

Originally posted by Captain T1:

It is? How so?

It simply doesn't work. It keeps saying "we cant link your accounts at this time", been doing this for a week.

you can't link the following?
https://account.creative-assembly.com/oauth/authorize/?response_type=code&redirect_uri=https%3A%2F%2Fdashboard.totalwar.com%2Fauth%2Ftwas%2Foauth%2Fcallback%2F&scope=email%20roles&client_id=HnFZqqMu8GDpGFJF

with steam, after you pressed steam you need to login (with steam account) then it ask you to get access to steam (link)

[Lithium]

Originally posted by Abisha:

Originally posted by Lithium:

It simply doesn't work. It keeps saying "we cant link your accounts at this time", been doing this for a week.

you can't link the following?
https://account.creative-assembly.com/oauth/authorize/?response_type=code&redirect_uri=https%3A%2F%2Fdashboard.totalwar.com%2Fauth%2Ftwas%2Foauth%2Fcallback%2F&scope=email%20roles&client_id=HnFZqqMu8GDpGFJF

with steam, after you pressed steam you need to login (with steam account) then it ask you to get access to steam (link)

Yep, did that, still doesn't work. CA being a pain as usual.

[Abisha]

i guess you need to contact customer support then, no point asking here.

[Lithium]

Originally posted by Abisha:

i guess you need to contact customer support then, no point asking here.

I dont think they even have anyone in suppourt, just useless guides.

[Abisha]

https://support.sega.com/hc/en-gb/articles/6995259706769-How-do-I-link-my-CA-account-to-my-Steam-account-

it's likely if you press No you can contact support

[Lithium]

Originally posted by Abisha:

https://support.sega.com/hc/en-gb/articles/6995259706769-How-do-I-link-my-CA-account-to-my-Steam-account-

it's likely if you press No you can contact support

here's a question- how do you know which accounts are already linked?

[Abisha]

Originally posted by Lithium:

Originally posted by Abisha:

https://support.sega.com/hc/en-gb/articles/6995259706769-How-do-I-link-my-CA-account-to-my-Steam-account-

it's likely if you press No you can contact support

here's a question- how do you know which accounts are already linked?

if you login at total wars
https://dashboard.totalwar.com/home

go to account

[ChuTheMan]

damn.. you can even log in? everytime i try to log in i just get "An error has occurred while processing your request. Please go back and try again.". been happening for a few days now.

[Lithium]

Originally posted by ChuTheMan:

damn.. you can even log in? everytime i try to log in i just get "An error has occurred while processing your request. Please go back and try again.". been happening for a few days now.

finally im not the only one with this problem DX

[ChuTheMan]

Originally posted by Lithium:

Originally posted by ChuTheMan:

damn.. you can even log in? everytime i try to log in i just get "An error has occurred while processing your request. Please go back and try again.". been happening for a few days now.

finally im not the only one with this problem DX

btw i did find a workaround. If you use incognito mode (or whatever its called in the browser you use) it works fine.

[Lithium]

Originally posted by ChuTheMan:

Originally posted by Lithium:

finally im not the only one with this problem DX

btw i did find a workaround. If you use incognito mode (or whatever its called in the browser you use) it works fine.

BTW what does "both users active on same stack"?

[Elitewrecker PT]

I can't use tw aces on Firefox, probably related to an adblocker. So yeah, you can try a different browser when that happens.

[mmatier]

Originally posted by Lithium:

Originally posted by ChuTheMan:

btw i did find a workaround. If you use incognito mode (or whatever its called in the browser you use) it works fine.

BTW what does "both users active on same stack"?

I had this issue for months. I ended up putting a "." in the Gmail address I use for the accounts (because Gmail ignores ".s" as I understand it) and it was finally able to link the accounts.