A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine.

[deathblade9989]

Just started the game a few minutes ago. went to chop down some trees to collect the logs, and I guess I got overburdened and crashed the game. I got the computer back up and running and tried to reload the game, but found this message pop up.
"A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine."

Anyone know what the deal is with that?

[Goldi:AI]

What GPU do you have is the burning question here, I would say. Does it meet the minimum requirements and are the drivers up to date?

In addition to that, if you have a dedicated and integrated card, make sure to turn the latter off. Nvidia Optimus, for example, switches between cards and if it switches to the weaker card that cannot run the game, this might happen as well.

[deathblade9989]

I have AMD Radeon, just updated the driver. So now its up to date. But still having problems with the game crashing almost every hour and a half.

[deathblade9989]

Specs include;

Processor Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz 3.30 GHz
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor

[Goldi:AI]

Could you create a dxdiag for our tech support? This way he gets all the information he needs and you don't have to search it piece by piece. It tells us no personal information about yourself, only about your hardware and system. This includes which GPU exactly you have. You can upload it for example with WeTransfer and post the download link here.

[deathblade9989]

https://we.tl/t-YkufgcUj4I

[deathblade9989]

this computer should be able to handle the game. I have enjoyed the 3 hours I have played, and do look forward to playing it more!

[Goldi:AI]

Your CPU does come with integrated graphics, as far as I know. So even without an Nvidia card it is possible that your PC is switching to it instead of relying on your AMD card only. You should be able to prioritise the use of the AMD card in its settings or disable the integrated graphics.

That is my best bet. It is Sunday night, but our tech support will get back to you soon as well.

[deathblade9989]

would explain the delay... Now, how would I be able to do what you suggested? that part is kind of new for me!

[Goldi:AI]

I would disable the integrated graphics via the BIOS, but if you have never done that before I can understand reluctance and it might already help to give the AMD card priority in the AMD settings.

You should be able to open the graphics card settings either via your task bar or by right clicking on an empty space on your desktop, then selecting the option there. It should say something like AMD Radeon Settings.
Under "System" you should find an option for switchable graphics. Here you should be able to select the game and the option "High Performance", maybe with an additional mention of the card name. Select that unless it is already selected and see if it helps.

This is from memory, my own card is an Nvidia, but they do both have that option.

[Goldi:AI]

Here is something else that you can try and that I was just being told. Going by your dxdiag and the Radeon errors in there, try to uninstall and reinstall your Radeon programs. So, not the graphics card drivers, but additional software, for example Adrenalin or Catalyst if you are using them.

[deathblade9989]

So the computer would run the game, IF I put it on Overclock. I just tried that, seeing that I could not find the location for turning off the integrated graphics.

This would be the first time I had to do overclock on this computer.

Tomorrow, I will be turning on a system from AMD which will track the computers information as I play the game. Hopefully from there, I can find what the deal might be.

[Goldi:AI]

Try reinstalling the additional AMD Radeon software. If anything at least you may get rid of the errors seen in your dxdiag file that way and if it does nothing we know what isn't the cause.

Your GPU by itself should run the game fine as it is. Something else isn't right.

[deathblade9989]

Done uninstalled AMD and reinstalled it. I have done a little bit of gameplay with watching my system metrics, and the computer seems to be running hard with everything turned down to low. GPU is up at max, RAM and VRAM is up toward max, CPU is running toward max. You guys have a pretty big game, it seems to me,

[breulsdennis]

i have the same problem, but i have nothing changed in the mean while, i have been playing for more then 20hours.