Mouse, Keyboard, Headset and LEDs turns off while playing.

[Eirena]

Hey!
I have following problem:
when i play Cyberpunk 2077 my Mouse, Keyboard, Headset and LEDs turns of and after a couple secs it turns back on. When i play the game for a while this happens more often and after a while it turns off and dont turn on again.
Any tips?

[Azrael]

Windows has a setting to turn off external usb devices when it detects that there's not enough power available. So most likely your GPU, CPU and motherboard is consuming more power than what your PSU can provide so it's trying to save as much power as possible by disabling your usb devices.

[Bogmore]

I would suggest making sure your windows USBs don't have powersaving turned on, it's in the device manager. Unless it's a laptop.

[Azrael]

Originally posted by Bogmore:

I would suggest making sure your windows USBs don't have powersaving turned on, it's in the device manager. Unless it's a laptop.

This is not a solution.

[Eirena]

Originally posted by LORd_RiVE:

Windows has a setting to turn off external usb devices when it detects that there's not enough power available. So most likely your GPU, CPU and motherboard is consuming more power than what your PSU can provide so it's trying to save as much power as possible by disabling your usb devices.

Thanks, i've considered that too, but then i wonder why does this only happen with cyberpunk and not with other games that put a lot more strain on my pc?

[Bogmore]

Of course it's a solution, it could just be powersaving turning it off. , especially if it's a laptop.

I don't see any part of yours that is a solution, and since they supply no PC specs, you can't know that is causing it.

[Azrael]

Originally posted by Eirena:

Originally posted by LORd_RiVE:

Windows has a setting to turn off external usb devices when it detects that there's not enough power available. So most likely your GPU, CPU and motherboard is consuming more power than what your PSU can provide so it's trying to save as much power as possible by disabling your usb devices.

Thanks, i've considered that too, but then i wonder why does this only happen with cyberpunk and not with other games that put a lot more strain on my pc?

Obvously if it's happening during Cyberpunk then it's stressing your PC more than other games.

[Azrael]

Originally posted by Bogmore:

Of course it's a solution, it could just be powersaving turning it off. , especially if it's a laptop.

I don't see any part of yours that is a solution, and since they supply no PC specs, you can't know that is causing it.

What you're saying is a symptomatic treatment, not the solution to the original issue. Normally windows does not turn off power from USB devices randomly because of a mood swing. It's turning it off to preserve power, which obviously means the PSU is not capable to handle the required power consumption. Thats exactly what i said in my previous post.

[Bogmore]

really? So the tickbox for power management being unticked won't help?

How do you know it's the PSU not having enough power? That's just a guess.

You didn't even mention if a USB drive or anything else is attached and to unplug that. You went straight to a possible cause with no solution, and yes, it is a possible cause, not the only one.

I was getting that exact same thing when my PSU was more than enough and the power saving was causing it.

[Azrael]

Originally posted by Bogmore:

really? So the tickbox for power management being unticked won't help?

How do you know it's the PSU not having enough power? That's just a guess.

You didn't even mention if a USB drive or anything else is attached and to unplug that. You went straight to a possible cause with no solution.

I'm not going to repeat myself when i already explained it twice.

[Eirena]

Originally posted by LORd_RiVE:

Originally posted by Bogmore:

really? So the tickbox for power management being unticked won't help?

How do you know it's the PSU not having enough power? That's just a guess.

You didn't even mention if a USB drive or anything else is attached and to unplug that. You went straight to a possible cause with no solution.

I'm not going to repeat myself when i already explained it twice.

I already bought a new PSU with more power. When its delivered we see if it is the PSU (what i think its the problem too)

[Eirena]

Originally posted by LORd_RiVE:

Windows has a setting to turn off external usb devices when it detects that there's not enough power available. So most likely your GPU, CPU and motherboard is consuming more power than what your PSU can provide so it's trying to save as much power as possible by disabling your usb devices.

Update: The new PSU didn't fix the problem

[Azrael]

Originally posted by Eirena:

Originally posted by LORd_RiVE:

Windows has a setting to turn off external usb devices when it detects that there's not enough power available. So most likely your GPU, CPU and motherboard is consuming more power than what your PSU can provide so it's trying to save as much power as possible by disabling your usb devices.

Update: The new PSU didn't fix the problem

Thats unfortunate and furtunate at the same time. That means it's not a power related issue but something else.

- I did a quick search specifically for cyberpunk and usb errors and some people had the same issue after upgrading windows 10 to 11 and reinstalling it helped.
- Another person had a Razer device and uninstalling Razer Synapse solved the issue.
- Another person had to replace/remove their usb hub/extender because that was causing the issue.
- Apparently there are people who had the same issue caused by a Logitech software.
- Another person says it's a known Ryzen motherboard issue and a bios update could possibly fix it.

note: people said that even if they disable the usb power saving feature for the usb devices the issue would still remain so it's definitely not a definite solution, but it's still worth a try.

So based on all this info, you should think about which one of these could be related to your case and start from there. I'd first try to remove the usb devices and connect only the essentials, or connect them directly to the PC, then start to figure out what kind of software you have installed that is closely related to usb devices and try removing/reinstalling/updating them.

here[www.google.com] you can see all the threads people created over the years on reddit about this issue.

[Eirena]

Originally posted by LORd_RiVE:

Originally posted by Eirena:

Update: The new PSU didn't fix the problem

Thats unfortunate and furtunate at the same time. That means it's not a power related issue but something else.

- I did a quick search specifically for cyberpunk and usb errors and some people had the same issue after upgrading windows 10 to 11 and reinstalling it helped.
- Another person had a Razer device and uninstalling Razer Synapse solved the issue.
- Another person had to replace/remove their usb hub/extender because that was causing the issue.
- Apparently there are people who had the same issue caused by a Logitech software.
- Another person says it's a known Ryzen motherboard issue and a bios update could possibly fix it.

note: people said that even if they disable the usb power saving feature for the usb devices the issue would still remain so it's definitely not a definite solution, but it's still worth a try.

So based on all this info, you should think about which one of these could be related to your case and start from there. I'd first try to remove the usb devices and connect only the essentials, or connect them directly to the PC, then start to figure out what kind of software you have installed that is closely related to usb devices and try removing/reinstalling/updating them.

here[www.google.com] you can see all the threads people created over the years on reddit about this issue.

Thank you mate. I check Logitech, Icue and Armoury Crate first. I had Razer too im checking if the deinstallation deletet all to 100%. I also upgraded from win 10 to 11 so thats could be the problem too. Bios is already newest version..
Thanks for your help bud. I hope i can solve it tomorrow.

[Eirena]

Hey Guys. I deinstalled all the Softwares. Icue, Armory Create, GHub and HyperX Ngenuity and also updated my BIOS. This changed nothing so i decided to wait for the Phantom Liberty DLC. I bought it and it fixed all the other problems but this problem is still here. Anyone got any ideas?

[Vincenzo Gubami]

hi guys, I have this problem in cyberpunk, but there is a same problem in the finals, can you test it too pls, also I have an idea why it is happening, i had some issues with riot vanguard, so i deleted inpoutx64.sys from register, maybe it is causing the problem

keybpard varmilo va87m( but there is a same bug on hyperx alloy keyboards)