beyond light content missing

[[1M]ChapterMasterDuralt]

so I purchased beyond light last year, and recently I for a unknown reason have lost access to it. in the in game store it says that I own beyond light, and I have done things like unlock stasis and done the deep stone crypt raid. but now when I go to equip stasis or do the raid it says requires beyond light, but I own it and have played with its content before. it very upsetting because it cost me a lot of money to get the expansion and I have put a lot of time in to it. if anyone can help me please, it would be greatly appreciated!

[Mez Koo]

With your private profile we can't tell if you own Beyond Light or not.

[[1M]ChapterMasterDuralt]

ok can you see it now

[Mez Koo]

Huh weird, are you sure its checked in the dlc menu and you've restarted steam? It could have just been a weird desync issue.

[[1M]ChapterMasterDuralt]

ya its all checked

[Mez Koo]

And you restarted Steam?

[[1M]ChapterMasterDuralt]

Ya

[[1M]ChapterMasterDuralt]

Several times, and tryed turning them off and on still nothing

[Mez Koo]

Where did you buy Beyond Light from?

[[1M]ChapterMasterDuralt]

It was through steam

[[1M]ChapterMasterDuralt]

It wasn’t even one of the ones through enaba lol

[Mez Koo]

It does look like "Beyond Light" specifically is missing from your steam account so contact steam support.

[[1M]ChapterMasterDuralt]

How would I go about that

[evilsight2k]

If you select D2 from your steam library you will see menue right below the PLAY button, just click on support & follow the instruction listed there (it will basically open a support ticket with Steam Customer Service to deal with your missing DLC).

[KingRazer]

Did you play on one time via gamepass? I've heard that this can cause this bug.
I think you should contact bungie directly.

[[1M]ChapterMasterDuralt]

ok ill do that, and no i didnt play it via game pass, thanks for all the hlep!