$29 Steam Voucher giving me $14

[Dumblydorr]

So I live in Australia, and I get that when I buy a $20 Voucher in AUD it converts it to roughly $14 USD... What I don't get is that it costs $29 to buy this voucher.... I received one as a gift, and I feel like I was ripped off.

If I pay $29 and get $20 I would be happy, as it is about the right amount.... but $29 for $14??? So are EB Games charging me $9 just to buy $20 AUD for steam? or is there something wrong?

I searched around here and most people say that EB Games are fine, and that Coles or Woolworths are the ones that do it, but they are paying only $20 for $20 AUD.... this seems like a rip off.

[Macenn]

You are absolutely right. It's insane to buy $20 voucher for $29. To buy $14 for $29 is ... what is that word again?

[Dumblydorr]

Originally posted by Macenn:

You are absolutely right. It's insane to buy $20 voucher for $29. To buy $14 for $29 is ... what is that word again?

$20 for $29 is resonable if the $20 is USD.... As of RIGHT NOW, $20 USD = $27 AUD, so the extra $2 is fine by me for gifts, but If it is converting it 2 times that is rediculous

[Macenn]

Oh, that's right.

[wuddih]

if you paid $29 AUD for a "$20 gift card" and you only end up having $14 USD on your steam account, then you got scammed.

[Dumblydorr]

Originally posted by wuddih:

if you paid $29 AUD for a "$20 gift card" and you only end up having $14 USD on your steam account, then you got scammed.

It feels weird for me to be "scammed" by a company as large as EB Games.... if you don't know what that is, it is bascially the Australian GameStop

[Macenn]

Sorry, i don't get this. Do you buy vouchers of USD for AUD in australia and then convert them back to AUD? Why don't you have AUD vouchers in australia?

[76561198218426745]

I've bought wallet codes before, and they were always for the exact amount printed on the card. I'm not sure why you would be charged 29 AUD for a 20 AUD card.

[wuddih]

Originally posted by habitualaction:

I've bought wallet codes before, and they were always for the exact amount printed on the card. I'm not sure why you would be charged 29 AUD for a 20 AUD card.

because it is probably only a $ sign on the card and does not specify if it is AUD or USD but i know they sell both in australia

Originally posted by Minimuscle:

It feels weird for me to be "scammed" by a company as large as EB Games.... if you don't know what that is, it is bascially the Australian GameStop

i know what it is and you are far from being the first.
https://steamcommunity.com/discussions/forum/1/496880503062266606/
over a year later, still happening, most likely because no one ever grew balls to simply complain with a megaphone.

1. receipt - $29 aud
2. gift card - $20
3. printout of purchase history on Steam that shows the wallet credit - $14 usd

go to the store and ask the manager what he wants first in his face. it is either a long-term undetected mistake and a broad scam no ones actually "cared" about for over a year.

$29 -> $14 is not possible in any direct currency conversion that uses AUD and USD, ever. not even taking exchange rates from the last century.

[Dumblydorr]

Originally posted by Macenn:

Sorry, i don't get this. Do you buy vouchers of USD for AUD in australia and then convert them back to AUD? Why don't you have AUD vouchers in australia?

I buy a Steam voucher that has the value of $20 AUD, it costs me $29, meaning I get $14 USD when I put it in steam. either it should cost $20 to buy, or you should get $20 USD out of it.