Found a BUG? REPORT it HERE!

[Drixxel]

Hello! In an effort to keep things nice and orderly and to make sure nothing slips by, we've got this thread right here that's the perfect place to report any bugs or strange behaviours you've come across in Gigachess.

If you've found something broken or buggy or weird, please describe the issue below and I'll get right back to you :)

[The G-Man]

I'm not sure if it's a Steam problem or the game, but after it failed to load on the first attempt it continuously says the game is running when it isn't. Even rebooting the computer doesn't stop it

[Drixxel]

Hey G-Man, sorry to hear that! Whether it's a Steam problem or something funky with Gigachess, we'll try to get it sorted. Cheers for restarting your computer, definitely worth a shot.

So the Steam client is giving you the prompt that pops up saying something to the effect of "There's already an instance of (game) running" when you attempt to launch the game now? That's probably going to prevent you from being able to delete local content from within the client.

It would be helpful to see what happens if you were to go into your Steam game directory and try running the Gigachess executable directly. This is probably telling you what you already know, but you'll likely have to navigate to C:\Program Files (x86)\Steam\steamapps\common\Gigachess. You should see a file in there called gigachess_v0.80_steam.exe. If you could try running that, let us know what happens!

[ZeroOne]

It appears that none of the "Capture 25 Pawns" achievements work. I didn't get them, yet I have got the "Capture 100 Pawns" achievements!

[Drixxel]

Originally posted by ZeroOne:

It appears that none of the "Capture 25 Pawns" achievements work. I didn't get them, yet I have got the "Capture 100 Pawns" achievements!

Oh jeez, you're totally right. Looks like the 25-hit achievements are currently trying to unlock the 100-hit achievements, effectively doing nothing. We'll get it all sorted with an update that'll be rolling out later today. Thanks a bunch for sharing that, ZeroOne, and congrats on your huge Expert score!

[Sheep Livingston Applesauce]

After playing tutorials and some endless I started on some puzzles. I noticed the game said I already cleared some when I clearly hadn't. I only had to do one or two puzzles to complete the first block/row of puzzles for the achievement. Some of these the game says I completed also have impossible moves cleared. For instance, the game says I cleared puzzle 12 with 1 move, even though I never played it. I uploaded a screenshot of it.

[duftin]

Does the game support Steam Cloud? It's listed as a feature on the store page but there is no cloud icon beside the game when I look at the game in my library using list view. Also no mention of it in the game's properties.

[Sheep Livingston Applesauce]

also alt-tabbing kills the cursor :(

EDIT: doesn't happen all the time though

[The G-Man]

Originally posted by Drixxel:

Hey G-Man, sorry to hear that! Whether it's a Steam problem or something funky with Gigachess, we'll try to get it sorted. Cheers for restarting your computer, definitely worth a shot.

So the Steam client is giving you the prompt that pops up saying something to the effect of "There's already an instance of (game) running" when you attempt to launch the game now? That's probably going to prevent you from being able to delete local content from within the client.

It would be helpful to see what happens if you were to go into your Steam game directory and try running the Gigachess executable directly. This is probably telling you what you already know, but you'll likely have to navigate to C:\Program Files (x86)\Steam\steamapps\common\Gigachess. You should see a file in there called gigachess_v0.80_steam.exe. If you could try running that, let us know what happens!

I appreciate the fast reply, but unfortunately I think it seems to be a problem with my Steam account rather than the game and I'm working on it now.

[Drixxel]

Originally posted by Sheep:

After playing tutorials and some endless I started on some puzzles. I noticed the game said I already cleared some when I clearly hadn't. I only had to do one or two puzzles to complete the first block/row of puzzles for the achievement. Some of these the game says I completed also have impossible moves cleared. For instance, the game says I cleared puzzle 12 with 1 move, even though I never played it. I uploaded a screenshot of it.

Ahh, gotcha. It's got to be old save data that's snuck into the Steam installation. Just a heads up, what that might mean is the next update we push out will need to wipe your save file to make sure there's nothing left over from our pre-release debugging, so that awe inspiring 1-move clear will sadly be no more. Thanks for the report!

Originally posted by Hasbin:

Does the game support Steam Cloud? It's listed as a feature on the store page but there is no cloud icon beside the game when I look at the game in my library using list view. Also no mention of it in the game's properties.

Steam Cloud support is intended to be there, but I strongly suspect the save files aren't syncing properly / at all. Something I'll be looking into for sure. Thanks for investigating!

Originally posted by Sheep:

also alt-tabbing kills the cursor :(

EDIT: doesn't happen all the time though

Arg, yeah, that's a problem I've observed. Funny things have a tendency to happen when the game loses focus. While it'll totally kill whatever groove you're in, starting a new game from the top menu will restore the cursor. Cheers for the report!

Originally posted by The G-Man:

I appreciate the fast reply, but unfortunately I think it seems to be a problem with my Steam account rather than the game and I'm working on it now.

Very sorry to hear that! Best of luck getting things fixed up. If it ends up looking like it's the game and not Steam, be sure to give an update on your situation and we'll try to help.

[Namekujisennin]

Originally posted by The G-Man:

I'm not sure if it's a Steam problem or the game, but after it failed to load on the first attempt it continuously says the game is running when it isn't. Even rebooting the computer doesn't stop it

Exact same issue happened to me, and I must tell you it is the 3rd game in the past couple of weeks to show this exact same issue (Steam freezing on game launch, nothing showing in the Task manager, only solved after a clean reboot) and it is not limited to me, so this ain't a local computer problem - I am betting on Valve ♥♥♥♥♥♥♥ up somewhere and being as transparent about it as Apple would be until it hits some major publisher's product ;)

Edit : blamed the wrong product : it appears with its last major iteration, Avast turned into a useless pile of rubbish - Gman, maybe you are using it as well? In any case, disabling it solved the startup issue.

[Twistor]

Leaderboards seems to be working incorrectly. The order is wrong, or at least not given by the number of hits like seemingly intended.

http://steamcommunity.com/sharedfiles/filedetails/?id=576392340

EDIT: Also, do I need to lose to be featured on the leaderboards? Because I had something like 200 hits and then I hit Esc, exiting the game, so now it says I'm not featured on Steam's Global Leaderboards, which do have the correct order, as shown here.

[Namekujisennin]

I am playing in 1366x768, and can't get the game to run in fullscreen.
In a window, even maximized, the bottom of it is inaccessible and cut by the task bar.
I can get around this by having the game resize it to a tiny window (which I cant resize manually, I guess some aspect ratio spell is at work there).
Hovering the cursor to the top of the window makes a windows menu bar appear and disappear, which is quite annoying.
Finally, hitting the Esc key just quits the game without any prompt.

[Drixxel]

Originally posted by Twistor:

Leaderboards seems to be working incorrectly. The order is wrong, or at least not given by the number of hits like seemingly intended.

http://steamcommunity.com/sharedfiles/filedetails/?id=576392340

EDIT: Also, do I need to lose to be featured on the leaderboards? Because I had something like 200 hits and then I hit Esc, exiting the game, so now it says I'm not featured on Steam's Global Leaderboards, which do have the correct order, as shown here.

Thanks for pointing that out, the in-game leaderboards are definitely scrambling the order of players! Now that there are enough scores on the Novice board to properly test with, I'll get that displaying properly soon. Also, regarding leaderboard submissions, yeah, they're presently only sent in when an Endless game ends in defeat. If the player exits the game before then. it really ought to submit their score. Cheers for your insight!

Originally posted by Namekujisennin:

I am playing in 1366x768, and can't get the game to run in fullscreen.
In a window, even maximized, the bottom of it is inaccessible and cut by the task bar.
I can get around this by having the game resize it to a tiny window (which I cant resize manually, I guess some aspect ratio spell is at work there).
Hovering the cursor to the top of the window makes a windows menu bar appear and disappear, which is quite annoying.
Finally, hitting the Esc key just quits the game without any prompt.

Hello! You're totally right about there being limits on the resolutions Gigachess runs at. The game is deliberately avoiding the use of anti-aliasing so the presets it switches between do their best to maintain accurate pixels (with the 1280x720 windowed mode displaying the game at a perfect 2X scale).

There's a lot of tinkering I'd like to do with the display options, having a proper borderless fullscreen being high priority. The auto-hiding of the menu bar when your cursor isn't near the top of the window is a step in that direction, but I agree with you that it's probably more annoying than it is discreet, especially how the viewable area gets screwed up when the window maximizes as you've observed. What I may work towards is doing away with the OS drop-down menu entirely and just building a custom menu into the game that hangs out at the top of the playfield, plus try to offer additional windowed resolutions that don't totally distort the graphics.

Regarding the prompt-less exit upon hitting escape, haha, well, I just kinda like the no nonsense simplicity of it. However, some kind of a confirmation really ought to be there. Thanks for your input!

[Twistor]

Originally posted by Drixxel:

Originally posted by Twistor:

Leaderboards seems to be working incorrectly. The order is wrong, or at least not given by the number of hits like seemingly intended.

http://steamcommunity.com/sharedfiles/filedetails/?id=576392340

EDIT: Also, do I need to lose to be featured on the leaderboards? Because I had something like 200 hits and then I hit Esc, exiting the game, so now it says I'm not featured on Steam's Global Leaderboards, which do have the correct order, as shown here.

Thanks for pointing that out, the in-game leaderboards are definitely scrambling the order of players! Now that there are enough scores on the Novice board to properly test with, I'll get that displaying properly soon. Also, regarding leaderboard submissions, yeah, they're presently only sent in when an Endless game ends in defeat. If the player exits the game before then. it really ought to submit their score. Cheers for your insight!

No problem! Coincidentally, I noticed a couple more peculiarities about the in-game leaderboards.

Looking at the screenshot and the leaderboards again I noticed there is no rank 9. Instead, 0 is displayed, and the next rank after that is again correct, 10. The number 9 seems to be missing altogether. Coincidentally, the nick on that spot happens to be you, Drixxel. Maybe an update has messed it up or something since you tested it before release?

Also, when I click arrow down (next page, or next 10 featured nicks on the leaderboards), it briefly shows ranks 11-15 but then skips immediately to show only rank 20 that contains a nick (listing zero hits though). Ranks 16-19 seem to be empty.

[Twistor]

Actually, it seems all nicks after the first 2 have a seemingly random order and hits count. In the screenshot Lunafury is rank 9 (displaying 0) but it's only now that I'm looking at the in-game leaderboards that I detect Drixxel at that particular rank with 32 hits (correct according to Steam Leaderboards). Lunafury is at rank 14 listed with 0 hits, but Steam Leaderboards report them having 27 hits.

So, I detect that rank is correct but the hit count is not.