Just a little view into the state of the ♥♥♥♥♥♥ CS department

[Biomedicus Wheelborne]

4/10/2013 11:39 AM PDT <-- Date when my ticket was created. All my gear had been stolen and I provided them with the names of the people who did it, screenshots showing proof, and an itemized list of the items that had been taken. I have yet to get any sort of reply.

DONT BOTHER WITH THIS GAME

[Veraducks]

Welcome to Nexon, I can't take your order.

[Summonsays]

Първоначално публикувано от Sir Chuckles:

Welcome to Nexon, I can't take your order.

But, can you take my armor?

[Biomedicus Wheelborne]

Lol, just an update. Still have not gotten a reply to my ticket.

[Veraducks]

Oh don't worry. We all know how horrible Nexon's "customer service" is.
That doens't change the fact that Mabinogi itself is an excellent game. You just go derped.

When I tried to change my email connected to my account, they wanted me to fax them my ♥♥♥♥♥♥♥ birth certificate and Social Security to verify that I was a US citizen. To change my email.
Still haven't changed it.

[Biomedicus Wheelborne]

Yea, they are just a bunch of ♥♥♥♥♥♥ idiots at that company. Atlantica online is all but dead now because of their terrible morals. :/ Its sad to see a game like that go.

[WonderGamer]

If you're using the Steam version, that's why. Nexon apparently don't give a s♥♥♥ about the Steam version or anybody using it. I created a ticket regarding the issues trying to run this game, it was auto-locked in a matter of 3 minutes with an auto-reply that had nothing to do with the problem. See here for more information:

http://steamcommunity.com/app/212240/discussions/0/864976115495546370/

[Biomedicus Wheelborne]

I actually played since 2008 using the non steam version. When it was under ndoors it was a great game. As soon as Nexon bought it, it became P2W and they stopped caring about their customers. At all.

[Veraducks]

The P2W aspect isn't Nexon's fault. few, if any, of their other games are P2W.
It's not the Steam version either, that little fiasco I had was with Mabinogi, before Mabi was even on Steam.

[Biomedicus Wheelborne]

It wasnt P2W when ndoors owned it. They balanced the cash market really well with the in game economy which lead to a very rich game experience. After nexon bought it it became a race to spend more and more in the cash market. Level 100 people who dropped $500 on the game were beating people that spent years playing the game. Destroyed PvP as well as the feeling of achivement.