Atlantica > General Discussions > Topic Details
[Xfire] WonderGamer Aug 18, 2013 @ 6:46am
Nexon does not care about the Steam version of Atlantica
This is a heads up to all people trying to play the Steam version of this game. Nexon apparently doesn't care about this versoin of the game & are giving the cold shoulder to anybody using it. I have created a support ticket with Steam when I realized just how bad this situation is so they can remove this game from the store, it is obvious that Nexon has no intentions of fixing it:

I am giving you a heads up that you may want to remove this game from your store. I just created a support ticket with them when I was running into an issue directly after selecting a server to play on, I ended up finding out first-hand what the people on the Steam Atlantica forums were saying.
  • Nexon is auto-closing any tickets, threads or otherwise on this game as soon as they find out the issue has to do with the Steam version.
  • To take things a step further, they are playing dumb when they state that the Steam version is missing about 400 random files.
  • I also found that I was getting "auto-disconnected" (logged out of my Nexon account) every time I attempted to access a page on the official Atlantica site, but that apparently stopped happening after I uninstalled the Steam version of the game (no reason to leave it installed if it's not going to work & Nexon apparently doesn't care to deal with people that are using it, but I was surprised that the installation of the Steam version was the reason for the Nexon website auto-disconnecting me).
Backing up information
  • http://atlantica.nexon.net/Community/#%2Fsearch.php%3Fsearchid%3D3834679%26forumid%3D12%26styleid%3D4
    Most of the recent threads having to do with the Steam version are being auto-locked without a response.
  • http://www.wondergamer.net/Nexon/Nexon%20Support%20Ticket%20-%20Steam%20version%20of%20Atlantica.pdf
    This is a copy of my support ticket. You will notice it was auto-closed 3 minutes after it's creation with nothing more than a generic reply & no option to re-open it or supply further information.
  • http://steamcommunity.com/app/212240/discussions/
    Most of the threads here are stating that the Steam version is inoperational & that Nexon will not reply to them on issues with the Steam version. One user provided a link that they were working on the issue, but that page was created May 9th.

You'll have to copy & paste the URLs; seems the Steam forums did not like me trying to convert them to links.
Last edited by [Xfire] WonderGamer; Aug 18, 2013 @ 9:05am
Showing 1-4 of 4 comments
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[Xfire] WonderGamer Aug 18, 2013 @ 9:07am 
Another thing I forgot to mention in the Steam ticket was that micro-transactions apparently have been cut off from the Steam wallet. I assume the only thing you could actually purchase through Steam for the game would be the DLC, but I don't see the point given this version don't work & Nexon doesn't seem to care about fixing it or even dealing with users trying to play with it.
Last edited by [Xfire] WonderGamer; Aug 18, 2013 @ 9:07am
christophervargasm Aug 18, 2013 @ 8:24pm 
so basically we have to uninstall the game and download it from the main source? so what if it still does it?
[Xfire] WonderGamer Aug 18, 2013 @ 10:06pm 
Well Nexon should at least work with you on fixing issues with the official version. It appears they don't give a s♥♥♥ about the Steam version or anybody using it, however.
Last edited by [Xfire] WonderGamer; Aug 18, 2013 @ 10:07pm
Spare Change Apr 15 @ 4:13pm 
Ive been finding too many idiots like you on steam.
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