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During the start, I also use a few mail cars in existing trains, Later dedicated mail trains become interesting.
Simple truck stops do not collect unsorted mail. You need the cargo bays to do this. ;)
So, mail is freight, and needs to be collected by cargo bays, and dropped of at cargo halts or cargo bays. All unsorted mail goes to the Postal Sorting Centre, and all mail from the Postal sorting centre goes back to the houses... all by freight vehicles. I hope this helps. ;)
Is the idea that we should build a sorting center next to 3 or 4 towns and then connect all sorting centers or is mail just a local service that doesn't need connections to others?
Every town building is already a factory. They all produce and receive several, to even dozens of persons. Adding 1 mail and 1 waste will hit performance a little, but it's participation will stay far below an estimated 10% of the total agents (cargo and people) walking around and finding a path to their destination.
But something had to be done to make the dull vanilla game a little more interesting and varied. Mail and waste are a welcome distraction from the industrial production tree and passenger services. And, the developers are looking with priority how to smooth the game play, and limit the memory consumption. It will all get better. ;)