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And to address everyone: Yes, this is an old guide that I'm no longer maintaining. I haven't even touched ARK in many years (five years next month).
It sounds like you might have a routing issue. I would suggest trying to Telnet to your server from the outside world to see if it's accessible that way. In Windows I suggest using the program named Putty. Just put in the public IP and port when not on your local LAN and see if it connects. If it doesn't then there is a routing issue. If it does connect then it's something else.
Let me explain.
I've hosted an ARK server as a docker container on my CentOS 7.7 Linux Server. When my son is at home, he can select LAN in ARK and sees the SHL-Server i'm hosting. Connects and plays with ease.
I opened ports 7778, TCP and UDP on my router, and opened port 27018 (via the docker container redirected to port 27015 in the container (as 27015 is already in use for Factorio)
When I add the server in the servers pane on steam it just says server not responding.
I have added the exception to the firewall on all these ports, but still a ano go (even if I temporary disable the firewall all together).
Any help will be helpful
thmnx