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It doesn't help that their communication is essentially non-existent. Bad for their own PR. And Early Access is not free beta-testing scam grounds, publishers need to understand this.
Guild 2 was lame at release but got better (it took years though), and it still lacked a few features and details from Guild 1. I hope they don't repeat this obnoxious cycle.
Second, most people aren't pissed because they asked for an Early Access game and got one. They're pissed because they were lied to about the actual state of the game vs. what THQ claims on the store page, and this after so many years of development and delays, and because nobody seems to know what they're even doing, as evidenced by this person's review.
But yeah, they lied to everybody and told them it was fully playable and only needs the final touches, and then released a piece of broken early alpha trash that won't even run for 10 minutes before it crashes!