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May 16, 2019

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GreenSwede May 22, 2019 @ 4:01am

No chat push notifications

No push notifications show up on my Android phone if someone messages me on Steam. I only notice if anyone has messaged me by manually checking through the chat messages list for new messages.

This issue also exists on the Steam app.

I am not logged in to any PC, only the Steam Chat app.

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Originally posted by JustinE:

Hey,

Thanks for letting us know, we have fixed a few issues that could have been preventing this. If you still don't receive notifications while you are not using your computer please let us know and we will keep digging for any other issues.

< >

Showing 1-15 of 39 comments

nyannoying May 22, 2019 @ 9:14am

Same issue

Trylr May 22, 2019 @ 3:18pm

Same for me. Notifications didn't work half the time on the normal Steam app. I'm on a Google Pixel XL.

AleRi0N_ May 22, 2019 @ 5:17pm

I have the same issue as well -- No push notifications whatsoever. I still having it for 1 month now and no bug fixes regarding this has been released.
I thought this new steam mobile chat could have fix that, guess what? It didn't do jack. However one odd point, it works just fine with my other phone (main account that it's logged in) -- I get notified there but not here (alt account).

EngiGuy May 23, 2019 @ 6:45am

Same here. Also, when i close the app (without killing the process), it goes offline in less than a minute.
(Android 7.1.1)

Last edited by EngiGuy; May 23, 2019 @ 9:51am

narend np May 23, 2019 @ 9:13am

Same for me

Dino May 23, 2019 @ 10:42am

I agree, push notifications aren't working properly on both steam app and steam chat app (android)

Craxy!Mo May 23, 2019 @ 2:12pm

No chat push notifications on iOS either

The author of this thread has indicated that this post answers the original topic.

JustinE

May 23, 2019 @ 2:15pm

GreenSwede May 24, 2019 @ 8:27am

I have started getting push notifications today so it seems to be working. Thanks for looking into it!

FlashZA May 27, 2019 @ 1:28pm

Exit steam on desktop.

#10

GreenSwede May 27, 2019 @ 1:29pm

Originally posted by Flash:
Exit steam on desktop.

If you read the OP you would see that I was not logged into Steam.

#11

FlashZA May 27, 2019 @ 1:29pm

Originally posted by GreenSwede:
Originally posted by Flash:
Exit steam on desktop.
If you read the OP you would see that I was not logged into Steam.

Last edited by FlashZA; May 27, 2019 @ 1:31pm

#12

AleRi0N_ May 29, 2019 @ 4:25pm

It finally got fixed after 1 month of having this issue. Not sure for how long you guys have had it tho. Read the Steam app and Steam Chat app update notes for further information.

#13

Craxy!Mo May 29, 2019 @ 7:01pm

I'm getting the push notifications on iOS now, which is great! But for some reason my phone doesn't vibrate with these notifications. All other notifications cause it to vibrate, and I have checked the settings to ensure this is set up for the Steam Chat app and Steam App

#14